Novant Health Presbyterian Medical Center
Explore care at Novant Health Presbyterian Medical Center in Charlotte, NC, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.
Patient Experience Rating
5% higher than the national average
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Pacemaker Procedures
In Hospital
Defibrillator Procedures
In Hospital
Mortality Based Ratings
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Total Knee Replacement
In Hospital
Hip Replacement
In Hospital
Complication Based Ratings
Outpatient Total Knee Replacement
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Outpatient Total Hip Replacement
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Complication Based Ratings
Prostate Removal Surgery
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Complication Based Ratings
Abdominal Aortic Aneurysm Repair
In Hospital
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceNovant Health Presbyterian Medical Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Discharge Information
Percent of patients who said they were given information about recovering at home
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Novant Health Presbyterian Medical Center
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 25 2025
Review for Dr. Otero
He neglects his patients. He fails to communicate and follow up. I spent weeks in pain waiting for him to call with results. He spends time socializing instead of focusing on patients waiting to be seen. Clearly his patients don’t matter to him
Apr 25 2025
Review for Dr. Carlson
Horrible doctor. Very arrogant. Does not listen to patient. Tries to get patient on dialysis.
Apr 24 2025
Review for Dr. Fisher Jr
Location
Novant Health Presbyterian Medical Center
Frequently Asked Questions
Where is Novant Health Presbyterian Medical Center located?
Novant Health Presbyterian Medical Center is located at 200 Hawthorne Ln, Charlotte, NC 28204. Find other locations and directions on Healthgrades.
Has Novant Health Presbyterian Medical Center won any recent awards from Healthgrades?
No, Novant Health Presbyterian Medical Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.
Is Novant Health Presbyterian Medical Center highly rated with patients?
70% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Novant Health Presbyterian Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Novant Health Presbyterian Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Novant Health Presbyterian Medical Center profile..
How does Novant Health Presbyterian Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr. Otero did a Total knee replacement on my left knee December 2024. Within 90 days I was back in the gym, light hiking, and bike riding . I am having my right knee replaced in about a month. May 2025. Dr. Otero did such an amazing job with my first replacement, that he is the surgeon I trust to do...