Cumberland Behavioral Care

I have been under Mr. Pennebaker's care for over 5 years. I have experienced top notch care from the office staff, and Mr. Pennebaker who is passionate about his job and truly cares about his patients.

I took my child here starting July 2024 and Danyelle Simmons failed in every area, including my trust. She does not fill the correct medication, put the correct instructions on the label that she verbally gives you, and cannot complete school forms correctly , ever. Her complaint was that I am the only patient she has with “problems.” Lack of compassion, lack of care, lack of attention to detail. I was understanding at first, but after multiple mishaps and me scrambling around to pick up new labels for medication, take new forms to school multiple times, I was done. She called me, unprofessionally to scream at me and tell me I was looking for a fight because she had yet to remedy any of these issues. She actually told me to be quiet and she would not discuss any of my concerns with her just that she would print labels a third time for me to have to pick up from the pharmacy, and pay to pick up forms at the office. The office manager could care less.