Practice

WOW. I was not expecting to come to review this practice and see the same complaint by patients over and over and over. Unfortunately, I will add to the testimonials. I'm so disappointed to write this because my neurologist Dr. Goldstein is FANASTIC! Even though we have had 4 visits only, every time he remembers who I am and greets me by name with a huge smile, 'it's my favorite sports photographer!' Unfortunately, I have NOTHING good to say about the billing department and office staff. When I went in yesterday, they presented me is a notable bill. They said the last three (of three) visits they had made billing mistakes and I owed X for each of the 3 visits and then my copay for today. When asked for the printout of the charges the front desk girl insisted that it was impossible to print out the charges- she could only write it on a post it note. Really?! She said that I could not go to my appointment unless I paid the balance (without the option of a seeing a printout of the charges