Carmel Valley Medical Clinic

I cannot complain about this place enough. They charge an annual fee of $150. That fee is for them to convert from a paper office to a digital one (which seems like it should be their expense not the customers to me.) The doctor was kind but unhelpful and sent me home with no options when I came in. Then the staff called two days later with additional paperwork they wanted me to come back in and do and I told them I did not want to take more time off of work. They aren't digital so they do not have an email address. Next, 4 months after my visit I got a paper bill for an additional $230. When I made my appointment originally I had asked about my insurance coverage with their practice and this was not divulged. I was told I only had to pay a $20 copay. So now I am expected to pay $380 for nothing. I truly wanted help with a medical issue and now I'm just out a bunch of money which is really sad.