Limestone Behavioral Health Services, INC

Counseling, General Medical Practice • 2 Providers

204 Alabama Ave SW, Fort Payne AL, 35967

Today: 8:30am - 5:00pm

CLOSED NOW

  • Fri8:30am - 5:00pm
  • Wed8:30am - 5:00pm
  • Tue8:30am - 5:00pm
  • Thu8:30am - 5:00pm
  • Mon8:30am - 5:00pm

Make an Appointment

Telehealth services available


Limestone Behavioral Health Services, INC is a medical group practice located in Fort Payne, AL that specializes in Counseling and General Medical Practice, and is open 5 days per week.

Providers

Overview

Medical Services

Common Questions and Answers

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  • Offer virtual visits or other telehealth services?

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  • Physically located within a hospital?

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  • Offer weekend appointments?

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  • Offer appointments outside of business hours?

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Location

Limestone Behavioral Health Services Inc.

204 Alabama Ave SW, Fort Payne AL 35967

CallDirections

(256) 979-1777

Reviews

Office Reviews
Provider Reviews
2.0
(8)
Rating for Limestone Behavioral Health Services, INC

Top Reported Wait Time

0-5 minutes

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Angry. Very unprofessional. Would not recommend.
I was just here to listen. This woman was mad cause my wife was not here. She was ridiculous. There's only so much time my wife can get off. I had heard nothing good about her and this just proved everybody right. Would not recommend.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
Helpful
Brian Hughes – Sep 17, 2024
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Do NOT trust Cheyenne
Do NOT trust Cheyenne whisenant. She is NOT a good therapist at all. Let alone a good person. She uses your weakness against you in a negative way. Tries everything to get you to trust her. Complains about other people and clients. She breaks client/therapist confidentiality. She over steps boundaries. She will say anything you want to hear. She doesn't mean anything positive. And brings up your past if you dont agree with what she has to say or if she's in a bad mood in a negative way. She's very disrespectful. Find someone else because of her mainly I quit therapy all together. She will make things worse for you than make anything better. Any 5 start ratings are fake. Don't give her your time or money it'll be a HUGE waste. What she's done can't be fix by anyone. She makes promises she can't keep. For your mental health go somewhere else.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
Helpful
Jun 09, 2024
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Drive elsewhere
Overbooked appointments lead to 1-2 hour wait times. Very little time given to patients due to the scheduling issues. Therapist seemed more concerned with venting about other local doctors than helping patients. The physician acted as if he'd rather be anywhere else than in the office. Was prescribed meds I did not need or ask for that after googling I realized were insanely addictive. Money directly in the trash.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
1 other person found this helpful
Helpful
Anonymous FP Resident – Jan 09, 2024
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Awesome place
Awesome place that makes you feel like you belong there. They don’t judge you. If your child needs help they are the people to call.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Oct 28, 2022
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Poor quality of care
My daughter started therapy on no medication and went to being on 3 different meds at the same time. She is suicidal now. The therapist did not call and make me aware of it. My daughter called me from the parking lot,balling her eyes out. She slmost hit a car on the way home because she was so upset. When I called Cheyenne,she wouldn't give me any info and called me liar about Dr Grant not monitoring her meds. He had her on wellbutrin and Straterra at the same time and she took it just whenever. They kept refilling it. Poor quality of a counselor who gave piss poor care of my daughters mental health.
What went well
No results
What could be improved
  • Staff wasn't friendly
  • Long wait times
1 other person found this helpful
Helpful
Oct 06, 2022
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My Wednesday in person appointment was changed to a telephone interview at her request. After waiting 45 minutes for her call, I called the office and was told I would need to take off work Friday for another call or wait a minimum of two weeks for another appointment. I wasn’t offered an apology or explanation for being blown off. Over booking may work for hotels but not for counseling. I would need recommend them to anyone. I am currently seeking a counselor who shows up for appointments.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Long wait times
2 others found this helpful
Helpful
Carl williams – Oct 14, 2021
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