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Dr. Wilson Chang, DDS

Dr. Wilson Chang, DDS

Dentistry

Dr. Wilson Chang, DDS is a dentistry practitioner in Potomac, MD. He is accepting new patients.

4.1 Star Rating
Based on 7 reviews 4.1 Star Rating (7 reviews)

Practice

8206 Tuckerman Ln Potomac, MD 20854

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Dr. Chang's Reviews

Likelihood to recommend Dr. Chang

4.1
7 ratings, 5 with a written review
5 star
71%
71%
4 star
0%
0%
3 star
0%
0%
2 star
29%
29%
1 star
0%
0%

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Great dentist, terrible front office
Dr. Chang, the dentist, is always personable and does a great job overall. The one gripe I have is with the front desk lady who has been repeatedly rude and frustrating to deal with, which is why I will no longer choose Dr. Chang as my dentist. For example, there was an instance where I called the front desk letting them know that I would be 5 minutes late to my appointment due to traffic. The front desk lady tells me she is 'cancelling my appointment because you are 5 minutes late'. I explain to her that i'm taking work off to come to the office and that i'm only running 5 minutes late, but she goes ahead and cancels anyways. She is unprofessional, rude, and the sole reason I will no longer see Dr. Chang.
What went well
  • Trusted the provider's decisions
What could be improved
  • I didn't feel respected
  • Staff wasn't friendly
2 others found this helpful
Helpful
Aug 20, 2024
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margaret
friendly, confident, professional
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 10, 2023
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Excellent Dentist
Since my dentist retired, I have tried out a couple of other dentists in the area who were recommended to me. Visited Dr. Chang for a second opinion on another dentist's recommendation and found Dr. Chang's examination was much more reasonable who took the time to explain what was needed.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
John T Kuo – Jul 18, 2022
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Dr. Chang is friendly and is knowledgeable, but he cracked my tooth in redoing a molar filling, so now I need a root canal.
What went well
  • Appointment wasn't rushed
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
3 others found this helpful
Helpful
Jul 30, 2021
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Dr. Chang is very straight forward and honest to give the treatment options, has excellent skills and caring bedside manner. My appointments were all on time without waiting much and his charges are reasonable. I highly recommend Dr. Chang to anyone looking for a dentist.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Theresa Chung – Jul 01, 2021
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About Me

biography

Dr. Wilson Chang, DDS is a dentistry practitioner in Potomac, MD. He is accepting new patients.
  • Dentistry

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Locations

Practice

Office8206 Tuckerman Ln Potomac, MD 20854
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