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Dr. William Hay, DMD

Dr. William Hay, DMD

Cosmetic Dentistry

Dr. William Hay, DMD is a cosmetic dentistry practitioner in Paducah, KY. He is accepting new patients.

4.6 Star Rating
Based on 31 reviews 4.6 Star Rating (31 reviews)

At a Glance

  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • TrustworthyPatients said this doctor is trustworthy. See reviews

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Dr. Hay's Reviews

Likelihood to recommend Dr. Hay

4.6
31 ratings, 23 with a written review
5 star
84%
84%
4 star
6%
6%
3 star
3%
3%
2 star
0%
0%
1 star
6%
6%

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Very Professional and a Wonderful Dentist
Dr. Hay is a professional dentist and was nothing short of pertinent with my dentistry issues. Following the procedure, he called me to make sure everything was going accordingly and to plan. His facility is state of the ark, and his staff reflect his generosity and professionalism towards me. I recommend anyone to consult with him regarding their dentistry needs if feasible. Thank you Dr. Bill and Nickie Hay!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Terry Amis – Aug 21, 2024
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Knowledgeable and hands on practice.
I was struggling with some dental issues and, after a bad experience elsewhere, decided to follow up a recommendation to visit Dr. Hay. He met my needs over and beyond what I was hoping. He is extremely knowledgeable with years of practice behind him and wasn't reluctant to share that knowledge and give choices of treatment that would fit my needs. His calm voice and manner with his hands on involvement put me at ease and his office staff was kind and accommodating. I couldn't ask for a better dental experience! I will recommend Dr. Hay with full confidence that he can meet all your dental needs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan – May 17, 2022
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Dr. Hay and his staff are courteous and efficient. But most of all, they are competent practitioners who provide the the best dental care in our region!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Connie Heflin – Dec 22, 2021
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Thank you for your excellent service.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 01, 2021
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Second visit and it was as good as the first. From the minute you walk in the door till you leave they are friendly and efficient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Susie Colson – Oct 05, 2021
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I had a dental emergency, and was seen same day. Extremely professional staff in a most pleasing environment. The team comes highly recommended. Thank you all again!
What went well
No results
What could be improved
No results
Helpful
Michael Bjorkman – Oct 05, 2021
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They are always professional and i trust them
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jan 27, 2021
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Friendly, clean, prompt, and thorough.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 26, 2021
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Called early december 10th due to jaw pain from a molar, they got me in immediately, and this was my first visit. Amazing team, very caring, made sure I understood what they were doing, and made sure I was comfortable and pain free. And, to my amazement, Dr. Hay called at 7:30 PM that night to check on me. Wonderful treatment!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Ed Artis – Dec 11, 2020
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As always, quickly saw me in an emergency situation. Did a great job with the very latest equipment and procedures. Took his time to do it right. Always calls later that evening to see how I'm feeling. You may can get cheaper, but you risk not getting it done right. I'm not willing to take that chance.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
GL – Nov 19, 2020
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Great dentist and I would highly recommend him and his wonderful staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 26, 2020
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Mendi and Amanda make an awesome hygiene department. Mendi did a great job with the Covid-19 issues. Made me comfortable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 15, 2020
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This is a poor excuse for a dentist . He is in a hurry to do everything . His main importance is dental implants for which he charges $5000 for each implant and there is no guarantee . He tells you that he can do implants when other dentists have said there is not enough bone . If he does any work and there is a problem he does not have any spare time to deal with emergency dental pain treatment . He will inject you and let you sit and reinfect until he has time to get back to you . He screwed up one of my teeth and it had to be pulled . Everything is $5000 even a bite guard . I do not recommend him for any dental work of any kind . Overpriced on everything . Be prepared to take out a loan for any procedures that he does . You can always tell when his work load slows down . He airs an old worn out commercial over and over again until he suckers another unknowing subject into his lair .
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Mar 21, 2020
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They did great job with me and my 4 year I would highly recommend Dr Hay and his staff!!
What went well
No results
What could be improved
No results
Helpful
Jan 21, 2020
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Mendi was excellent.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Deborah Hines – Nov 06, 2019
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On my initial visit Dr hay developed a treatment plan. Part of the treatment plan was the extraction of a tooth. The tooth was fully exposed, but beyond repair. Dr Hay quoted $500 for a surgical extraction of the tooth. I got a second opinion from an other local dentist Who stated it was a simple extraction, but he was concerned about a blood thinner I am taking. He referred me to an oral surgeon, and the oral surgeon did the extraction for $249. Dr Hay is way over priced!
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Randall Robinson – Oct 22, 2019
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Great dentist and staff would highly recommend
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Sep 18, 2019
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One of the most amazing experiences I have had, From the wonderful staff , who make you feel right at home , to Dr Hay who was not only kind, but explained all my options in a way that made you feel like family and not just another patient. I will recommend him to everyone!
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
May 23, 2019
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DR. Hay and his staff were great, and made sure i was comfortable during my visit . I am always nervous about going to a dentist but the made me feel at ease.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Apr 18, 2019
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Always asks how your feeling cares that your not in pain if at all possible. Calls later to make sure your okay. Thank You
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Sue Lutin in Paducah, KY – Oct 18, 2018
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About Me

biography

Dr. William Hay combines clinical dentistry with small-town care and communication that will make you and your family feel right at home. At his practice, you are treated like family! A Kentucky native, Dr. Hay received his medical degree from...read more
  • Cosmetic Dentistry

  • University Of Kentucky College Of Dentistry

    Medical School