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Dr. Vicki Zhu, DMD

Dr. Vicki Zhu, DMD

Dentistry

Dr. Vicki Zhu, DMD is a dentistry practitioner in Peabody, MA. She is accepting new patients.

2.7 Star Rating
Based on 14 reviews 2.7 Star Rating (14 reviews)

Practice

6 Essex Center Dr Ste 204 Peabody, MA 01960
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Dr. Zhu's Reviews

Likelihood to recommend Dr. Zhu

2.7
14 ratings, 9 with a written review
5 star
43%
43%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
57%
57%

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About poor reviews
I am a patient of Dr Zhu's. For over 10 years now. She has a wonderful practice. She knows that if your insurance is not going pay why would anyone do the work. If the patient wants to pay out pocket that's up to them. Pulling teeth issue I had the same thing. I'm glad she pulled it and I didn't have to wait two to three weeks for downstairs to get it done. Her only interest is in your best of health for your teeth. My mouth is now in tip top shape and I am grateful for her services. I have referred 5 family members to her and they are all very happy. I new the first day I went to her practice that it was going to be great. It may sound funny but she has small hands and was gentle with my small mouth.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
A happy customer – Jan 12, 2023
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snap in dentures
Snap in dentures never fit correctly from day one and the end of this month (Aug. 2022) will be two years with 8 major problems. From day one my bottom lip has permanent marks on it from biting it and the bottoms have rocked back and forth. Bottom denture snapped in half after 7 months. Top denture has also snapped in half. 4 Top teeth and 1 bottom tooth have just fell out. Any good lab will make the rear teeth with grooves so you chew your food. Not like mine that are flat and I just mush my food. I have pictures that would mortify you! This dentist has no SHAME.
What went well
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Didn't listen or answer questions
7 others found this helpful
Helpful
Aug 24, 2022
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I have been seeing Dr Zhu since she opened up her practice in Peabody -11 years ago. My husband and I have always received excellent professional care. Dr Zhu has state of the art equipment. Two things that are especially important to me is that when we have had an emergency she will fit us in that day, in addition, Dr Zhu will not hesitate to refer a patience to a specialist if she feels as though it is in the patient’s best interest
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Janet Cowley – Aug 27, 2020
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The hygienists in the office donquality work. However, Dr Zhu comes in and tries to drum up work by overreacting to small problems. My husband has gotten 6 fillings from her and 5 have fallen out within a year or two. I think she uses shortcuts to get work done and it is substandard care.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
15 others found this helpful
Helpful
Feb 06, 2019
Thank you for yout feedback. I am very sorry... Read More
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Dr. Zhu and her staff are amazing dental professionals. I have very high anxiety when it comes to dental visits and they welcomed me beyond my expectations. I was greeted by Dr. Zhu at the front desk on my first visit, she later came to examine my teeth and was very thorough about what needs to be done and options for concerns I have (which she said was completely optional and my decision). Her staff is very friendly and courteous as well. Definitely recommended to my family and friends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
NM in Peabody, MA – Aug 13, 2018
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I found Dr. Zhu over four years ago. She is thorough, effcient and always willing to work with my schedule. She is the only dentist I have referred family and friends to. She takes time to explain what is going on and always prioritized patient’s needs. Dr. Zhu is very thorough in her work. Lastly, always on time.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Quincy, Ma – Mar 25, 2018
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This dentist has canceled on me 3 times with only 2 days notice, citing issues around my insurance. I called my insurance company they say I don't need an authorization. I spoke to the dentist she assured that it would not happen again, it just happened again. Extremely unreliable.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Peabody MA – Dec 07, 2017
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This dentist convinced me she should pull my tooth instead of sending me downstairs to the oral surgeon. So I trusted her it took her over a half an hour to pull my tooth out I have blisters all over the side of my mouth from her hands twisting and rubbing I was in such pain she gave me no pain medicine even after my mother called and complained about the pain girl at the front desk telling another patient she was going on break and went answer her question when she got back.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
8 others found this helpful
Helpful
Danvers, MA – Jan 31, 2017
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I would not recommend this dentist as she has preformed unnecessary work on my teeth (costing over $500 and it would have been more until I switched dentists!). Please be aware and get a second opinion.
What went well
  • Office environment
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
14 others found this helpful
Helpful
Lily in Boston, MA – Jan 21, 2016
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About Me

biography

Dr. Vicki Zhu, DMD is a dentistry practitioner in Peabody, MA. She is accepting new patients.
  • Dentistry

  • English

  • Arabic

Locations

Practice

Vicki H.Zhu D.M.D. PC6 Essex Center Dr Ste 204 Peabody, MA 01960
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