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Dr. Tori-Thuy Conrad, DDS

Dr. Tori-Thuy Conrad, DDS

Pediatric Dentistry

Dr. Tori-Thuy Conrad, DDS is a pediatric dentistry practitioner in Chanhassen, MN. She is affiliated with Children's Minnesota-Minneapolis. She is accepting new patients.

4.9 Star Rating
Based on 352 reviews 4.9 Star Rating (352 reviews)

Practice

7845 Century Blvd Chanhassen, MN 55317

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Low Wait Times
    Patients are usually seen in 10 minutes or less.
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Conrad's Reviews

Likelihood to recommend Dr. Conrad

4.9
352 ratings, 48 with a written review
5 star
97%
97%
4 star
3%
3%
3 star
0%
0%
2 star
0%
0%
1 star
1%
1%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

The way they treated my four year old is deplorable. We took him two weeks for tooth pain in which he was crying profusely. He has an abscess they said we needed to go to an OR. Before we could talk dates I needed to give them a 300 dollar DEPOSIT to discuss. An abscess can turn emergency and life threatening. They took our money then said April 10th. This was two weeks ago. COVID happened and they sent an email saying we are canceling all appointments until 4/14. Tori still did not put my son on an antibiotic. It was US that told them we could appeal to the hospital. Tori wouldn’t file the appeal because she didn’t like my review on Facebook. We took him to another dentist today. His abscesses are serious and have spread to TWO and he is getting surgery immediately. This is the second time Tori has ignored an abscess in my children. My other son who has a disorder it landed him at Mayo. Dr. Conrad cares more about fb likes and money then patients
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Mar 24, 2020
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Our family love Dr Tori!!!
What went well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 09, 2020
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Cannot say enough good things about our experience here. Highly highly recommend! The facility and staff are so welcoming and hospitable. And Dr. Conrad took so much time explaining the pros and cons of releasing ties on our infant son as well as showing us exercises we can do with him to strengthen the muscles in his mouth. We love our current dentist, but will be switching to Tweet just because of how above and beyond she went!!
What went well
No results
What could be improved
No results
Helpful
May 16, 2019
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Beyond impressed with Dr. Tori and her staff. They took amazing care of us and my very nervous 7 year old on her first (2) cavities. I would highly recommend them!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Claire in SLP – Feb 28, 2019
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Dr. Conrad is excellent. She is knowledgeable and approachable. Her staff is friendly and does a great job with kids. We would never go anywhere else.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Eden Prairie, MN – Feb 26, 2019
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I love tweets and would recommend it to anyone. They take the time to make your children feel comfortable, especially if they are scared. Entire staff is kind, courteous and gentle with my children. They look forward to going to the dentist!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jessica in Minnetonka, MN – Dec 18, 2018
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The Tweet staff did a fantastic job helping my toddler feel comfortable during her first trip to the dentist. Dr Conrad took time to thoughtfully answer my questions and explain in detail about how children’s mouths develop to allay any concerns I had. This is a stellar team and I would highly recommend them!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Leah W in Chaska – Apr 26, 2018
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Amazing clinic and Dr. Conrad is the best. My 3 year old sat through the entire cleaning and fluoride treatment and loves going to the dentist. So glad that Dr. Conrad is helping him to create healthy dental hygiene habits that will last a lifetime.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
H Monnens in Shakopee, MN – Jan 04, 2018
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It was awesome! In inviting atmosphere and my toddler and preschooler can't wait To return!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Chanhassen, MN – Sep 12, 2017
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We were referred to Dr Conrad from our 3 year old daughter's speech therapist. What a great referral! Dr Conrad (my daughter calls her Tori when we talk about the dentist) is so patient, kind, and genuine. What a breath of fresh air! The receptionists and hygienists are so sweet and caring as well. I'd recommend this office to anyone!!!! ??
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Plymouth, MN – Jul 28, 2017
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Dr. Conrad and Katie were excellent! I went in for my infant daughter's first dental visit and it was amazing! They were calm, playful and very informative!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Amy Y. in Chanhassen, MN – Jul 25, 2017
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It was our first time and Dr. Conrad made my child feel at home and comfortable. She needed a lot of work done and Dr. Conrad did as much as she could do in one sitting. I would recommend Dr. Conrad to All my friends with children.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Eden Prairie, MN – Jul 17, 2017
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My kids love her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Chaska, MN – Jul 12, 2017
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Amazing place to have your kids teeth well taken care of. If you have kids, go here.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Brock ketcher in Mound, MN – May 04, 2017
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Amazing, quick care. My son had a tooth extracted and it was done painlessly before he knew it even started. He called it MAGIC!!! :)
What went well
No results
What could be improved
No results
Helpful
Trish in Victoria, MN – May 02, 2017
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Great place to take your child. My son loves to go see Dr. Conrad. They make it a comfortable and easy experience. You won't be disappointed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Victoria, MN – Apr 27, 2017
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This appointment was an emergency and they were very accommodating and got us in although they were booked solid! My son has never sat in the dentist chair, this time was different, he sat in the chair, Dr. Conrad sang to him to make him comfy and she was able to work on his teeth for the first time ever! So awesome! Her staff is super nice as well!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Julie O'Connell in Chanhassen, MN – Feb 23, 2017
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Her office was perfect for a child. The lobby was set up with toys and games to entertain the little ones during the short wait. The office staff was friendly and age appropriate when talking to the children about what they were doing. Dr. Conrad was wonderful with my 4 year old. We will be going back to Dr Conrad as long as we live in this are.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jen B in Chaska, MN – Nov 23, 2016
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Dr. Conrad and her staff have always made visits easy and enjoyable
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tiffany in Waconia, MN – Nov 08, 2016
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My kids love going to Tweet. Dr. Conrad and her staff are incredible.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jennifer Klava in Chanhassen, MN – Nov 03, 2016
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About Me

care philosophy

Our goal is to always keep our patients comfortable in order to reinforce a positive dental experience.
  • Pediatric Dentistry

  • University Of Minnesota / School Of Dentistry

    Internship Hospital, 2008
  • Coe College

    Undergraduate School, 2002

Locations

Practice

Office7845 Century Blvd Chanhassen, MN 55317
1

Practice

Tweet Pediatric Dentistry PLLC2665 W 78th St Chanhassen, MN 55317
2

Affiliated Hospitals

  • Children's Minnesota-Minneapolis

    2525 Chicago Ave
    Minneapolis, MN 55404
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