Dr. Thihan Phan, DDS
Dentistry
Dr. Thihan Phan, DDS is a dentistry practitioner in Avondale, AZ.
4.8 Star Rating
Based on 50 reviews 4.8 Star Rating (50 reviews)
Practice
3400 N Dysart Rd Ste G125 Avondale, AZ 85392Compare Dr. Thihan Phan, DDS with other Dentistry Practitioners near you
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Dr. Phan's Reviews
Likelihood to recommend Dr. Phan
4.8
50 ratings, 26 with a written review
| 5 star | 92% | 92% |
| 4 star | 4% | 4% |
| 3 star | 2% | 2% |
| 2 star | 0% | 0% |
| 1 star | 2% | 2% |
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Horrific service! Stupid office people.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
1 other person found this helpful
Helpful
Dr Phan – Mar 05, 2021
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Awesome experience.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Cindy in Avondale – Oct 03, 2018
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Best dentist I been to. Very professional and I’m always happy leaving with a brighter smile.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Oct 02, 2018
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I have had nothing but great experiences at Palo Verde Dentistry (Smilecology). Dr. Phan is always great, and Lana is outstanding!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
NG in Avondale, AZ – Aug 29, 2018
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Exceptionally clean and friendly
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Ofelia – Aug 25, 2018
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Staff is wonderful from beginning to end... Dr Phan is great and you never feel pressure into anything. Lifetime client
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Yvette in El Mirage , AZ – Aug 22, 2018
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In over 60 plus years of going to the dentist today was the best experience ever. Normally I hate going to the dentist but today they made feel completely relaxed & comfortable. I’ve made my next appointment & am actually looking forward to it, which is a new feeling.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Joanne Bitts in Goodyear, AZ – Aug 03, 2018
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Everyone in this office is very kind and helpful. It had been a long time (too long!) since I had been to a dentist, and they didn’t make me feel bad about it!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Tina in AZ – Aug 01, 2018
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Had my 1st visit last week for what I thought was a chipped tooth
Dr Pham explained took X-rays & explained to me that it was only the porcelain over the crown that chipped . Very thorough explanation
She also ground off the point that was bugging me
Very good
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Balke in AZ – Jul 19, 2018
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Dr. Phan has always done an excellent job when working on my teeth as well as her Dental Hygienist and Dental Assistants. She spends time with her patient's which I think is very hard to find nowadays. One thing that I find that's important is having a friendly staff..........and I assure you will find them in her office! She has such a wonderful group of friendly and knowlegable staffs. I highly recommend visiting her office!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jocelyn in AZ – Jul 10, 2018
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Appreciate Dr. Phans office nor booking so many people at a time. We never wait more than a couple minutes. All staff is helpful, polite and interested in pour health.
Dr. Phan had been our den hist for 5+years.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Cathy Switzer in Goodyear, AZ – Jul 03, 2018
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Personable, listens and always on time.
My teeth and oral care have improved since I have been coming to Dr. Phan for the party 5+years.
What went well
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Terry Switzer in Goodyear, AZ – Jul 03, 2018
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Dr. Phan and her staff are prime examples of providing patients professional, personal, and superb customer service. She is the best!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Mary in Litchfield Park, AZ – Jun 29, 2018
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She is great at her job, and they make u feel calm and great. Very very awesome
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jose garcia – Jun 29, 2018
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I’ve taken my family to Dr. Phan for years. She is honest and does great work. We love the hygienists and the office staff too! I highly recommend!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jill M in AZ – Jun 20, 2018
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I was worked in for a same day procedure and all went well. Very nice office, friendly and welcoming staff.
What went well
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jessica in LItchfield park, AZ – Jun 12, 2018
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Office staff is friendly and very efficient with their work! Super clean office, fast service, and warm welcomes, this place has it all!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
May 09, 2018
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Great customer service and amazing job to all!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Melissa in Avondale, AZ – May 08, 2018
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She is very professional and good at what she does.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Gina in El Mirage az – May 05, 2018
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D Phan and her staff are courtrous and professional. They care for their patients in a timely manor and offer solutions to personal dental care.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
May 04, 2018
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Leave a review
How was your experience with Dr. Phan?Overall Patient Satisfaction
50responses
Likelihood of recommending Dr. Phan to family and friends is 4.84 out of 5
About Me
biography
Dr. Thihan Phan, DDS is a dentistry practitioner in Avondale, AZ.Dentistry
Creighton University, School Of Dentistry
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Locations
Practice
Palo Verde Dentistry3400 N Dysart Rd Ste G125 Avondale, AZ 85392
Compare Dr. Thihan Phan, DDS with other Dentistry Practitioners near you
Filter by:
Provider Ratings