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Dr. Terry Hopper, DMD

Dr. Terry Hopper, DMD

Dentistry

Dr. Terry Hopper, DMD is a dentistry practitioner in Austell, GA.

2.9 Star Rating
Based on 28 reviews 2.9 Star Rating (28 reviews)

Practice

3845 Medical Park Dr Austell, GA 30106

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Dr. Hopper's Reviews

Likelihood to recommend Dr. Hopper

2.9
28 ratings, 21 with a written review
5 star
46%
46%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
54%
54%

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Absolutely horrible!!!
This is the worst dentist I have ever met. Absolutely horrible!!!
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Erin – Jul 23, 2023
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Not 1 but "0" STARS!!!!! - This practice...I mean "dentist" office is a COMPLETE SHAM!!!!!! I have never EVER witnessed a dentist so hard up for $$$$$ NOR have I ever witnessed a dentist call the authorities on a patient for trying to get refunded $60 that was "mistakenly" deducted from her account in the middle of COVID (when the office was actually shut down). Multiple billing errors and 3 different Office Managers within a 6 month time period BUT Dr. Hopper penalizes the patient?!?!? I was only "seen" by him once THE ENTIRE TIME. I should have followed my gut instinct and trusted all of the other HORRIFIC reviews I read. This "Dr." terminated me as a patient AFTER I paid for treatment IN FULL. Sir, I will see you in court!!!!!!!!!!!!!!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Nov 12, 2020
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This office is very very unprofessional they don't take time with you they lied to you about what you do have and what you don't have the service is horrible and the work he does in your mouth is horrible I would never ever refer anyone there he doesn't have bedside manner as far as a doctor is concerned he cares less about what you think he cares less about how you feel
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Aug 15, 2019
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My experience with Dr. Hopper was not good. My insurance would not approve of his services, so I paid 400 dollars out of pocket. His staff was nice and kind but he was mean and appeared angry at me, which left me with a bad feeling since. I needed a root canal or extraction, had nerve pain. He made me pay 99 dollars with my credit card on the phone the night before my visit. I have never heard of that. But if he was nice and kind, I would not be here. He is a mean, angry man and I would never recommend anyone to visit him.
What went well
No results
What could be improved
No results
6 others found this helpful
Helpful
May 21, 2019
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Absolute Money Greeedy, All around has no respect to his patients nor his staff is absolutely mean. Even in front of patients he treats his staff like garbage and enjoys makiing fun of his employees and is just an overall
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Apr 03, 2019
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Paid for services in full for braces in April 2018. In 2018 of December office made error in billing insurance. Asked me to have fillings on teeth done clamming i still had more benefits but i later found out that i didnt. I could've waited 2 weeks for services to start over in 2019 and not worry about insurance covering it but they kept saying i had benefits remaining and to get fillings done before 2018 ended. Now they realize they messed up and want me to pay what insurance would've paid for.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Feb 14, 2019
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Paid for services in full for braces in April 2018. In 2018 of December office made error in billing insurance. Asked me to have fillings on teeth done clamming i still had more benefits but i later found out that i didnt. I could've waited 2 weeks for services to start over in 2019 and not worry about insurance covering it but they kept saying i had benefits remaining and to get fillings done before 2018 ended. Now they realize they messed up and want me to pay what insurance would've paid for.
What went well
  • Office environment
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Douglasville, GA – Feb 14, 2019
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I go to Dr. Hopper. He does excellent work. He's always communicating with you as well as his nurse during your treatment. He's knowledgable, quick and honest. I would definitely reccomend him. He listens to you and knows what to do. No worries about getting the right treatment.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Mableton , GA – Oct 21, 2018
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When I first came to this dental office, it felt very professional and that made me feel reassured. However, I would not recommend this place to anyone( even though I already have and they also had a terrible experience). When I came Chevy was the receptionist and she was very friendly and patient. Johnaton ( who is no longer there nor Chevy) was the most disrectful person ever ( not to your face though) . I received my insurance through work but go let my braces on before it was time for my ins
What went well
  • Office environment
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Oct 12, 2018
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Dr. Hopper is amazing; he is low stress-low anxiety-and has a bedside manner so to speak. His work is amazing and I have referred family members to him to have their dental needs met.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Dienne Cook in Marietta, GA – May 30, 2018
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Great experience with Dr. Hopper and his team. I like the oversight he provides to his team and the thoroughness of his examination. Friendly staff and willing to explain what they're doing. I appreciate the friendly atmosphere and kind staff.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Wanda in Lithia Springs, GA – Apr 27, 2018
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He is my family dentist for the last 5 years, he has done an excellent job, his staff is excellent and very attentive. I recommend it.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jorge. – Apr 26, 2018
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Finally a dentist I have stuck with for more than one visit! :)
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 25, 2018
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From my first visit..the staff was amazing and friendly. Dr. HOPPER Explained the process and was extremely patient with all of my questions. Of course the pricing compared to others is great !
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Austell – Apr 24, 2018
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I have been coming to Dr. Hopper for years, he is very knowledgeable as well as affordable. His staff is always great at explaining things. I will continue to use them. Kurstin on staff is always so helpful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Alan Sponsel in Austell, Ga. – Apr 09, 2018
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Amazing care and amazing staff. I Trust Dr.Hopper and his team 1000%. Beautiful office and excellent care. I LOVE his practice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Gigi Medina in Atlanta, GA – Apr 04, 2018
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I have been with Dr.Hopper for over 1 year and every appointment has been nothing short of amazing. Any questions I have they have gone above and beyond to help me. I have referred friends and family to Dr.Hopper. Before coming to his office and starting treatment with him I was insecure with my smile and he has given me the confidence back by starting the process to fix my smile!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Charm Bailey in GA – Mar 29, 2018
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Took great care of me after my car accident. Took several broken teeth and did implants the same day. Now my whole family switched to him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Smyrna – Feb 18, 2018
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Love seeing. Dr. hopper and his team. I can’t believe the difference in my teeth in just a month with FastBraces. It’s amazing.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 18, 2018
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We love this place so far. We felt welcomed by the front desk staff and by the back office staff including Dr. Hopper. I found their practice very clean amd their staff are very friendly. The amswered all of our questions and made it affordable for us to have both of our kiddos treated at the same time. We even paid it all in full when at other places we went before we couldnt get both of them treated.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Eileen Gonzalez – May 23, 2017
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About Me

biography

Dr. Terry Hopper, DMD is a dentistry practitioner in Austell, GA.
  • Dentistry

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Locations

Practice

Austell Dental Center3845 Medical Park Dr Austell, GA 30106
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