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Dr. Stuart Rubin, DMD
Dentistry
Dr. Stuart Rubin, DMD is a dentistry practitioner in Maplewood, NJ.
3 Star Rating
Based on 10 reviews 3 Star Rating (10 reviews)
Practice
730 Prospect St Maplewood, NJ 07040Compare Dr. Stuart Rubin, DMD with other Dentistry Practitioners near you
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Dr. Rubin's Reviews
Likelihood to recommend Dr. Rubin
3.0
10 ratings, 6 with a written review
5 star | 50% | 50% |
4 star | 0% | 0% |
3 star | 0% | 0% |
2 star | 0% | 0% |
1 star | 50% | 50% |
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Do not use services from Dr. Rubin's dental practice. I hired their mobile dental service for my mother who has dementia since their website highlights their specialization with special needs patients. Long story short, they did NOT provide the services bc my mother was uncooperative, yet charged me the full amount. The dr basically looked into her mouth for 3 minutes and said she had gengivites. I later got a second opinion from another dentist and he said that it didn’t sound like it was a thorough check up or diagnosis. Similarly to previous review, the doctor won't even speak to you on the phone about it. They refused to give me any refunds. I was also supposed to have been given information about medication to treat my mother and they never followed up. In the end, I was able to get a refun after emailing them again and saying stating the second doctor’s opinion
What went well
No results
What could be improved
- Difficult to schedule appointment
3 others found this helpful
Helpful
H – Aug 01, 2020
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I have been a patient of Dr. Rubin for many years. He is the best! He is patient and answers all of my questions and concerns. I would highly recommend him.
What went well
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Didn't listen or answer questions
Helpful
Jarel Hernandez – Dec 17, 2019
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I love going to see Dr. Rubin. He is always so kind and genuinely interested in you as a person. I have been a patient for many years and I was thrilled when his daughter, Dr. Lindsay Rubin joined the practice. She is so sweet. The office atmosphere is warm and inviting. Going to the dentist is actually a very pleasant experience. I highly recommend them.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Phd1663 in Middletown, NJ – Jan 02, 2019
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He was my dentist for about ten years and pretty much destroyed my mouth. Did root canals rather than send me to specialists, and every one of them failed. Incompetent is not too strong a word.
What went well
- Wait times
What could be improved
- Didn't explain conditions well
- Didn't trust the provider's decisions
Helpful
NJChisoxfan in Maplewood, NJ – Jul 27, 2018
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I have been a patient of Dr. Rubin's for many, many years. I was one of those who always dreaded visiting the dentist. Once I found Dr. Rubin, those issues disappeared. His manner is calm and reassuring; his knowledge and ability to stay up to date are both unparalleled. Whether it's a routine cleaning or root canal, I feel confident and comfortable that all will be done with the utmost of care and professionalism. I have recommended Dr. Rubin to friends and family as well.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Herbert Gerstenfeld in Springfield, NJ – Jan 16, 2017
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My experience was negative, costly and exhausting. While the Dentist is a good guy, the billing department is a disaster. I was double billed multiple times with no explanation or apology. I was told I was in-network when in fact I was out of network. I was then given a bill for my out of network charges and I asked 5 times to speak to the Dentist to explain what happened, but never got a response and was not allowed to speak to him. My balance was then sent to collections.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
4 others found this helpful
Helpful
Maplewood, NJ – Mar 24, 2016
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How was your experience with Dr. Rubin?Overall Patient Satisfaction
10responses
Likelihood of recommending Dr. Rubin to family and friends is 3 out of 5
About Me
biography
Dr. Stuart Rubin, DMD is a dentistry practitioner in Maplewood, NJ.Dentistry
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Locations
Practice
Office730 Prospect St Maplewood, NJ 07040