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Dr. Steven Hatcher, DDS

Dr. Steven Hatcher, DDS

Dentistry
20+ years of experience

Dr. Steven Hatcher, DDS is a dentistry practitioner in Greensboro, NC and has over 20 years of experience in the medical field. He graduated from University of North Carolina at Chapel Hill in 2002. He is accepting new patients.

4.6 Star Rating
Based on 27 reviews 4.6 Star Rating (27 reviews)

Practice

2516 Oakcrest Ave Ste A Greensboro, NC 27408

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Dr. Hatcher's Reviews

Likelihood to recommend Dr. Hatcher

4.6
27 ratings, 20 with a written review
5 star
89%
89%
4 star
0%
0%
3 star
0%
0%
2 star
4%
4%
1 star
7%
7%

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Money machine and poor experience
The staff is trained to up sale you in crowns, whitening, and even root canals. It is kinda silly “how can we make your snails better today” or something similar. Must have taken some dentist seminar on how to up-sale your clients to make more money. Had a terrible experience with one of the teeth Dr Hatcher destroyed a good tooth during a root canal.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Oct 25, 2022
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Wowzas, he was awesome. Felt no pain at all during my tooth extraction. Staff was the best ever. Looking forward to my next visit to get my dental issues taken care of. This review is for Dr. Hatcher not Taylor
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Sharon Boger – Jun 12, 2020
Dr. Hatcher's Reply –
Thank you. We truly appreciate your review.
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From the receptionist, to the dental hygienist, to the dentist, I experienced quick and compassionate attention to what seemed to me to be my painful emergency situation. Dr. Hatcher listened patiently, then with combined knowledge of my medical history and presenting problem, he offered well explained treatment options and gentle advice. I am sincerely grateful for a procedure being performed that comfortably resolved an extremely uncomfortable problem.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Isabel Freeman – May 07, 2020
Thank you for that wonderful review! We strive to... Read More
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Very professional and personable. Had an extraction for which he and his great staff put me at ease.
What went well
No results
What could be improved
No results
Helpful
Jan 17, 2020
Thank you for the kind words. We take pride in... Read More
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Great
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Tom in Summerfield , NC – Nov 04, 2019
Dr. Hatcher's Reply –
Thank you. We truly appreciate your review.
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Professional, knowledgeable, and a great staff. With A team like Dr Merrell and Laura you are in the most capable hands.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jim Nehlsen – Oct 30, 2019
Our aim is to deliver the highest level of... Read More
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When I moved back to GSO in 2015, I researched several dental practices before choosing this one. Over the past 4 years, all of the dentists and Alisia (hygienist extraordinaire) have been professional and friendly while taking amazing care of my teeth. I feel more comfortable with my oral health now than at any prior time in my life. Thanks, all!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 29, 2019
Thank you for the great feedback and rating! We... Read More
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Dr. Hatcher cares about his patients and their comfort of care. I’m a bit of a coward but I always feel listened to, reassured and successfully treated. Alisia was my most recent hygienist - knowledgeable, personable and patient. It turned out to be a pleasant experience. I highly recommend this practice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Patricia – Aug 20, 2019
Thank you so much for your 5-star review... Read More
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I've been going to this dentistry for 6 years, and, surprisingly to me, it just keeps getting better! Although she wasn't there when I started, I'm convinced that hiring Kellie was a great choice. On Tuesday, once again, Kellie performed her responsibilities thoroughly and efficiently while participating in enjoyable conversation, putting me at ease. Due to my comments, she determined that a panoramic xray was necessary. Kellie carefully explained what would happen, and what I would need to do, again putting me at ease, and having success with the procedure. When Dr.Santiago came in, Kellie communicated my comments about the tooth and her observations when checking. Dr. Santiago thoroughly checked my mouth and the film, explaining that Dr. Hatcher would need to assess. As Kellie, she consistently does a thorough job while carrying on conversation when appropriate. I'm grateful to have a dentistry that I actually enjoy (!) and trust!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 01, 2019
Thank you for the great feedback and rating! We... Read More
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Since moving to Greensboro almost 2 years ago, I’ve realized my research paid off in choosing Dr. Hatcher’s practice for my dental needs. I see them every 4 months for cleanings, and after some initial initial restorations that were expertly addressed, my dental health has stabilized and I am very happy with all the services provided by Dr Hatcher, His Associates, and staff. Everyone is very supportive, friendly and attentive to all your questions and needs. All the procedures and services are performed expertly, with the latest equipment and techniques. And most of all, if you have any fear of pain from a dental procedure, you can be sure his team can manage it for you. Highly recommended!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Steven M. – Jul 21, 2019
Thank you so much for the feedback! I'm so glad... Read More
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Wonderful staff amazing technology and so gentle and friendly. Thank you.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
L – Jul 11, 2019
Thank you very much for the great review! We... Read More
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My hygienist, Alisia, is always friendly and makes me feel comfortable during cleanings. Dr. Santiago is also great to work with. She has a calming energy about her, and I feel safe in her care. The whole team at this practice works to make each dental visit a pleasant experience. Highly recommend!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tami Williams in Greensboro, NC – Jun 13, 2019
Thank you so much for taking the time to leave us... Read More
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One of the most talented, efficient and kind dentists I have had the pleasure of being a patient of. In case you also are seeing an oral surgeon and/or orthodontist, Dr. Hatcher is more than happy to work with these other professionals to ensure all are on the same plan, working toward the same goal.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Greensboro, NC – Jan 09, 2019
Thank you for your honest thoughts. This review... Read More
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Great dentist!! Very personable and attentive.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nelson Sherman in Greensboro – Jul 22, 2018
We are delighted to hear your honest thoughts.... Read More
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Very pleased with Dr. Hatcher. He is very kind and thorough. Glad he is with such a great practice!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jamestown – May 03, 2018
We are so grateful for your kind words. Thanks... Read More
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Great staff! I received excellent dental work.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kristen Allen in Danville VA – May 01, 2018
We really appreciate you taking the time to share... Read More
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My experience with the staff at Dr. Hatcher was great. Everyone there made fell comfortable and assured me over and over I would be fine, and I was. It was a smooth transition when I was given the anesthesia to when I fell asleep, I didn't feel any discomfort at all. The whole time I felt safe and well taken care of, like I said before the experience was very smooth and great. I was nervous at first but they helped me alot. I would highly recommend this dentist to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
CES – Apr 25, 2018
We're so glad you had a good experience. Looking... Read More
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Compassionate and very professional. Helped me when other dentists in Greensboro would not with a very difficult dental problem. Has wonderful staff also.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aleta Hayes in Greensboro, NC – Mar 14, 2018
We are so grateful for your kind words. Thanks... Read More
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Very disappointed. No chair side manner. Does not listen to what you want. Great staff but he's not on board with them.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Greensboro – Apr 04, 2017
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Dr. Hatcher works with my entire family, husband and two daughters. Marsha and Bunny, our dental hygienists, are welcoming and friendly. We don't even mind going to the dentist!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Lisa in Greensboro, NC – Feb 23, 2016
Thank you so much for taking the time to leave us... Read More
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About Me

care philosophy

Comprehensive Dentistry

biography

Dr. Hatcher graduated from the University Of North Carolina School Of Dentistry. He also has Doctor of Dental Surgery from the University Of North Carolina Chapel Hill.

Located in Greensboro, North Carolina is a premier dentistry...
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  • Dentistry

  • Academy Of General Dentistry

    Fellowship Hospital
  • University Of North Carolina At Chapel Hill

    Medical School, 2002

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Locations

Practice

Triad Dentistry2516 Oakcrest Ave Ste A Greensboro, NC 27408
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