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Dr. Robert Norris, DDS
Orthodontics & Dentofacial Orthopedics
Dr. Robert Norris, DDS is an orthodontics & dentofacial orthopedics practitioner in San Antonio, TX. He is accepting new patients.
4.9 Star Rating
Based on 346 reviews 4.9 Star Rating (346 reviews)
Practice
18720 Stone Oak Pkwy Ste 207 San Antonio, TX 78258Make an Appointment
At a Glance
- Explains Conditions Well
- Trustworthy
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Dr. Norris' Reviews
Likelihood to recommend Dr. Norris
4.9
346 ratings, 12 with a written review
| 5 star | 91% | 91% |
| 4 star | 5% | 5% |
| 3 star | 2% | 2% |
| 2 star | 1% | 1% |
| 1 star | 1% | 1% |
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Dr Norris puts my son at ease about every procedure.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Apr 18, 2021
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Dr. Norris has put together an advanced and modern medical office which he combines with his endearingly casual, welcoming style. I wouldn't want to go anywhere else! I know am receiving top-notch orthodontic care, but I also feel like my comfort level and positivity with orthodontia in general will be enhanced here. This office has exceptionally friendly staff members and a comforting, professional atmosphere with so many modern and unique aspects.
What went well
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Karri Garcia – Apr 12, 2021
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I left Dr. Norris's office so impressed that I wished he would speak about running a business. I felt his staff are professional, the work is of the utmost quality, the employees were kind and the person who worked on my teeth was gentle and skilled.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Rebecca G – Mar 16, 2021
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Dr. Norris and Dr. Ceasar both have very good bedside manners. Them along with their staff have always made me feel welcomed and comfortable.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
What could be improved
No results
Helpful
Oct 15, 2020
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We are extremely happy with the care and treatment we have received from Dr. Norris and staff. I am a former patient, and both my daughters are currently patients.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Mandi B. – Jul 09, 2020
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This man is a blessing!!! I've never met ANY medical/dental professional that is so sensitive and caring to the patient's needs. He is TRULY a Godsend and we can't thank him enough!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Esmeralda (Emily Ross) – Dec 05, 2019
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After thoroughly interviewing several orthodontists, it was clear Dr. Norris was the best Dr. to treat my complex case. I received excellent care and excellent results. I highly recommend this office. I drive 40+ miles to seek treatment here with no regrets.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Michell – Jun 18, 2019
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Everyone here is super friendly and courteous. I started my adult treatment last year and now my daughter is about to start with hers. I still have 12 months to go before the end of my treatment but so far I am very happy. Both Dr. Norris and Dr. Ray are awesome.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Micaela in TX – Mar 26, 2019
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Not a good experience at all. Would not recommend. It’s all about the show here. No genuine caring.
What went well
- Office environment
- Explained conditions well
- Wait times
What could be improved
- Didn't listen or answer questions
- Appointment was rushed
- Didn't trust the provider's decisions
9 others found this helpful
Helpful
Mark – Jan 27, 2019
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Dr. Norris has treated all 3 of my children over the years and the level of service has not wavered. We started with him through a referral and although the office is out of our way, we have continued to be happy customers over the years. Dr. Norris goes above and beyond expectations through advancing his education to ensure that he can provide top notch service with the utilization of cutting edge technology! The whole office treats the patients like they are part of an extended family!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Julie in San Antonio, TX – Nov 21, 2017
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Each member of the Stone Oak team is warm, friendly and professional at all times. They treat every patient like a valued partner in their treatment process. They’ve exceeded my expectations during every office visit.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
San Antonio, TX – Nov 10, 2017
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Dr. Norris is phenomenal. The office is conveniently located, beautiful, and equipped with amenities that cater to all ages. In addition, the staff is professional, flexible, welcoming, and engaging. You will be considered as family, rather than a mere patient or customer. Each visit has been enjoyable, thorough, and educational, as well. I love this establishment!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Je'Kierah Coleman – Nov 08, 2017
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Leave a review
How was your experience with Dr. Norris?Overall Patient Satisfaction
346responses
Likelihood of recommending Dr. Norris to family and friends is 4.8583813 out of 5
About Me
care philosophy
Our goal at Stone Oak Orthodontics is to create beautiful, healthy smiles for our patients that will be valued for a lifetime!Orthodontics & Dentofacial Orthopedics
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