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Dr. Robert Marrero Jr, DDS
Dentistry
Dr. Robert Marrero Jr, DDS is a dentistry practitioner in Chicago, IL.
3.5 Star Rating
Based on 11 reviews 3.5 Star Rating (11 reviews)
Practice
2009 W North Ave Chicago, IL 60647Compare Dr. Robert Marrero Jr, DDS with other Dentistry Practitioners near you
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Dr. Marrero Jr's Reviews
Likelihood to recommend Dr. Marrero Jr
3.5
11 ratings, 3 with a written review
5 star | 55% | 55% |
4 star | 9% | 9% |
3 star | 0% | 0% |
2 star | 0% | 0% |
1 star | 36% | 36% |
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Dr Marrero is very honest and direct. I like that he always gives guidance on how to proceed and which procedures are necessary. His office always works with my insurance plans and it's easy to get in for an appointment. All my appointments have been pain free and quick.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
N – May 09, 2020
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By far the worst office staff. Maria, office manager, should not be leading the other ladies. I too work in healthcare, and I am ashamed and concerned how this clinical office is managed. Patient care should come first, always. Patients have a tough time continuing dental treatments. An added worry of customer service and staff-patient relationships is unwarranted. Healthcare is a business, unsatisfied patients/customers=decline in revenue. I hope this office turns things around, starting with leadership. As for me, I'll take my business elsewhere.
What went well
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Office environment
- Difficult to schedule appointment
- Staff wasn't friendly
Helpful
Aug 15, 2019
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I have been going to Dr Marrero since 2012. It has taken probably 15-20 visits to get my teeth fixed, because they were in such bad shape. He is very careful, has loads of experience, is friendly and makes you feel at ease, which is kind of a big deal - when it comes to going to see your dentist. He really does a great job with fillings and crowns etc etc - they last literally forever. Couldn't recommend him more and despite moving out of the area, he is still my choice for a dentist.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
chris j in Chicago, IL – Mar 21, 2018
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How was your experience with Dr. Marrero Jr?Overall Patient Satisfaction
11responses
Likelihood of recommending Dr. Marrero Jr to family and friends is 3.4545455 out of 5
About Me
biography
Dr. Robert Marrero Jr, DDS is a dentistry practitioner in Chicago, IL.Dentistry
English
Spanish
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Locations
Practice
Office2009 W North Ave Chicago, IL 60647
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