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Dr. Robert Herzog, DDS

Dr. Robert Herzog, DDS

Dentistry

Dr. Robert Herzog, DDS is a dentistry practitioner in Albany, NY. He is accepting new patients.

4 Star Rating
Based on 20 reviews 4 Star Rating (20 reviews)

Practice

651 Delaware Ave Albany, NY 12209
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Dr. Herzog's Reviews

Likelihood to recommend Dr. Herzog

4.0
20 ratings, 7 with a written review
5 star
75%
75%
4 star
0%
0%
3 star
0%
0%
2 star
5%
5%
1 star
20%
20%

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Somewhat predatory business.
There is huge overcharging for services. Prepare to pay 300 dollars for cleaning that you insurance should cover anyway. Just regular cleaning - the same you get anywhere else.
What went well
No results
What could be improved
No results
Helpful
Nov 25, 2024
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Dr. Herzog was very rude and rushed
Dr. Herzog is one of two dentists at a practice I sometimes go to. Once I saw him because the other dentist was not available. He was rushed and acted like he didn’t want to be there. He glossed over my problem which was a broken tooth. I left without any clear idea of what to do.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Nov 07, 2024
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It was fast and efficient. Friendly front desk team ! Dr. Tricia so gentle and caring also. I felt safe during these Covid times.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cheri Domanico – Jul 15, 2021
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Since Dr. Herzog refused to even see my son and I on an initial consult, it would be rather hard to give him a fair review. Sad that because we live outside of the USA, that was enough reason to refuse to accept us as patients. Its not like we were asking to be seen on a probono basis. New patients are NOT welcome, in direct contradiction to the friendly website.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
FL – Jun 27, 2019
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Dr. Hertzog is one of the best dentists that I have ever had the pleasure of meeting.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mary A. Jaworski in Cohoes, NY – Jan 31, 2018
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Dr. Herzog removed and replaced my old fillings. He was kind, efficient, and made sure I was comfortable. I was nervous about having the work done but it was fine. Amazing really. I will definitely drive two hours to see him for future dental work. His assistant, Mimi, was excellent as well. They make a great team. Thank you, Dr. Herzog and staff!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Heidi – Aug 29, 2017
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Dr Herzog is great, friendly, caring, anytime I called for a dental emergency he would accommodate me the same day, pleasant and he treats me as family. Great guy.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Joseph W in North Greenbush, NY – Jun 29, 2016
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Know Before You Go

About Me

biography

Dr. Robert Herzog, DDS is a dentistry practitioner in Albany, NY. He is accepting new patients.

  • Dentistry

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Locations

Practice

Primomo and Herzog DDS651 Delaware Ave Albany, NY 12209
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 4:30pm
    • Tue: 8:00am - 4:30pm
    • Wed: 8:00am - 4:30pm
    • Thu: 8:00am - 4:30pm
    • Fri: 8:00am - 4:30pm
    • Sat: 8:00am - 4:30pm
    • Sun: 8:00am - 4:30pm
  • Directions

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