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Dr. Smith has been my dentist for the past 10 years. He is the first dentist that I have liked and I recommend him to others. He corrected my original problem and has continued to be skilled, knowledgeable, kind, communicative. His staff is also excellent. He is arguably the best dentist in the area.

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions

What could be improved

No results

1 other person found this helpful

Helpful

Marian Kloster – Aug 08, 2019

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had 6 crowns in few hours. was pain free. crowns looked great. staff was delightful and very helpful. relaxing atmosphere. no wait. in fact they stayed late to accommodate me. works to give the most for your budget. as pleasant as getting 6 crowns can be.

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

3 others found this helpful

Helpful

dalles Wellman in Elmira oregon – Jan 28, 2016

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About Me

biography

The Smile Institute offers general dentistry and cosmetic dentistry in Eugene, Oregon. We offer one-on-one personal care from Dr. Richard Smith and one of the most experienced dental staff in town. Our services include same-day...read more