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Dr. Raymond Maly, DDS
Dentistry
Dr. Raymond Maly, DDS is a dentistry practitioner in Novi, MI. He is accepting new patients.
4.4 Star Rating
Based on 8 reviews 4.4 Star Rating (8 reviews)
Practice
43025 W 10 Mile Rd Novi, MI 48375Compare Dr. Raymond Maly, DDS with other Dentistry Practitioners near you
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Dr. Maly's Reviews
Likelihood to recommend Dr. Maly
4.4
8 ratings, 3 with a written review
5 star | 75% | 75% |
4 star | 13% | 13% |
3 star | 0% | 0% |
2 star | 0% | 0% |
1 star | 13% | 13% |
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This is maybe the nicest dental office I have ever been in. The staff is amazing with all ages (including my 4 year old). All of the dentists and hygienists take their time with their patients, and I never feel rushed. If I have had any issues (like needing an adjustment on my crown) they are easy to get in with and don't charge. I would highly recommend!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Arielle – Sep 08, 2021
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DR. MALY AND HIS STAFF DO NOT FOLLOW PROPER INFECTION CONTROL PROCEDURES-THIS IS VERY SERIOUS!!!! Rooms are not effectively disinfected between patients, and I have walked into a “clean” room and found BLOOD on drills, leftover from the patient beforehand. Drill tops (AKA hand-pieces) are removable and should be wiped with disinfectant wipes and then sterilized in an autoclave between every patient. These drill tops rarely ever get sterilized, and sadly this is just one of several infection control issues at their office. They are solely driven by production and therefore rooms are cleaned very hastily between patients so they are able to seat the next patient as soon as possible. This is dangerous and automatically puts every patient at a VERY high risk of contracting diseases via blood/saliva transmission from unclean instruments. I would highly caution anyone, current patient or not, to go elsewhere-**ESPECIALLY in light of the COVID-19 situation, for your safety, please avoid!!
What went well
No results
What could be improved
- Office environment
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
Helpful
Jennifer – Mar 22, 2020
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Dr. Maly is great; however, I have had poor experiences with their dental hygienists. One out of the three different hygienists that I saw was okay. One did not fully clean my teeth and one was aggressive in her cleaning and as a result my gums were very sore and bleeding. I would definitely see Dr. Maly, but not his dental hygienists.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Detroit, MI – Jun 27, 2017
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How was your experience with Dr. Maly?Overall Patient Satisfaction
8responses
Likelihood of recommending Dr. Maly to family and friends is 4.375 out of 5
About Me
biography
Dr. Raymond Maly, DDS is a dentistry practitioner in Novi, MI. He is accepting new patients.Dentistry
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