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Dr. Rafael Martinez, DMD

Dr. Rafael Martinez, DMD

Dentistry

Dr. Rafael Martinez, DMD is a dentistry practitioner in Fort Myers, FL. He is accepting new patients.

4 Star Rating
Based on 4 reviews 4 Star Rating (4 reviews)

Practice

5245 Big Pine Way Ste 103 Fort Myers, FL 33907
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Dr. Martinez's Reviews

Likelihood to recommend Dr. Martinez

4.0
4 ratings, 4 with a written review
5 star
75%
75%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
25%
25%

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Office staff billing errors, bad Customer Service
Fort Myers office billing error to my insurance, never called me to clear up their errors for 6 months. I get a collection letter for our balance due (insurance portion). Now I can’t get Melissa the office manager to call me to correct the problem. All office staff make up reasons why office manager is out of office, not sure why the Dentist isn’t getting is staff in line here. Do you want to collect your money or just harass an existing customer? I would stay away from this office for their poor business practices.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Christina Messdaghi, former customer-will never re – Nov 03, 2022
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Prices are too high, do not work with patients if they don’t have insurance
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 10, 2022
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Great experience
He is very professional and qualified but very friendly and congenial. He has very good “people skills”.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 29, 2022
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Fantastic experience, very happy!
Everything was perfect from Melissa the receptionist to Dr. Martinez and his dental assistant. Very kind and helpful office. Got me a beautiful new smile, 8 crowns on front top row. Very painless techniques to inject novacain too! I found his prices to be very fair also.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Adele Morrison – Mar 02, 2022
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Know Before You Go

About Me

care philosophy

``Being able to create and maintain a healthy smile``

biography

Education: Nova Southeastern University College of Dental Medicine 2016-2020 Nova Southeastern University Biology Major 2013-2016 Universidad de Ciencias Medicas, Cuba 2009-2012 Continuing Education & Professional Memberships: Academy of General...read more

  • Dentistry

  • Nova Southeasterern University School Of Dental Medicine

    Medical School

  • Nova Southeasterern University School Of Dental Medicine

    Undergraduate School

  • English

  • Spanish

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Locations

Practice

Bell Tower Dental Care5245 Big Pine Way Ste 103 Fort Myers, FL 33907
1
M Dental Smile PA7740 Preserve Ln Ste 11 Naples, FL 34119
2
  • Call
  • Fax
  • Hours
    • Mon: 9:00am - 7:00pm
    • Tue: 9:00am - 7:00pm
    • Wed: 9:00am - 7:00pm
    • Thu: 9:00am - 7:00pm
    • Fri: 9:00am - 7:00pm
    • Sat: 9:00am - 7:00pm
    • Sun: closed
  • Directions
Heartland Family Dental Care of Missouri Richard E Workman DMD PC1200 Network Centre Dr Effingham, IL 62401
3

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