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Dr. Paula Ottaway, DDS

Dr. Paula Ottaway, DDS

Dentistry

Dr. Paula Ottaway, DDS is a dentistry practitioner in Franklin, TN. She is accepting new patients.

4.5 Star Rating
Based on 16 reviews 4.5 Star Rating (16 reviews)

At a Glance

  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • TrustworthyPatients said this doctor is trustworthy. See reviews

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Dr. Ottaway's Reviews

Likelihood to recommend Dr. Ottaway

4.5
16 ratings, 11 with a written review
5 star
88%
88%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
13%
13%

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Dr. Ottaway is such a kind and caring dentist! She personally followed up with me the day after my appointment with her to see how I was doing. She goes above and beyond for her patients! The staff and office are also very nice.
What went well
  • Listened & answered questions
  • Staff friendliness
What could be improved
No results
Helpful
Nov 22, 2024
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My family has been seeing Dr. Ottaway for years and have a great experience every time. The office staff is kind. And Dr. Ottaway explains everything to us making me feel comfortable. Never had a long wait and even my kids enjoy going.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jan 13, 2020
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Exceptional experience! Dr. Ottaway is highly skilled, kind and truly cares about her patients. She explains, fixes, follows up and has an amazing way of making you feel comfortable and at ease. She does fabulous aesthetic dental transformations! Don't go anywhere else!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Maria – Jan 09, 2020
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Don’t waste your bouncing around from bad dentist to bad dentist. Paula Ottaway is the most professional and highly skilled dentist in the US today! Highest quality possible for the best prices!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Drew – Jan 07, 2020
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Dr. Ottaway is an excellent dentist and wonderful person. She is very talented and her office is exceptional. I would highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 07, 2020
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I went a dentist who told me I had nine cavities. I went to Dr. Ottaway for a second opinion and she confirmed that I had none. I have utmost trust in her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
N Goldman, MD – Jan 07, 2020
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Dr. Ottaway is professional and incredibly kind. She has a fun waiting room and TVs!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Mariana Naddaf – Nov 30, 2019
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Beautiful, clean office and great people!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Nov 27, 2019
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Dr. Ottaway and her staff are professional, technically up to date and Friendly. The office has the latest equipment and they are patient focused. Highly recommend for services from cleaning to complex crown and teeth replacements. The  Invisalign procedure restored my smile. Most recent visit 11/25/19
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
G. Boudreau – Nov 26, 2019
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She is so kind and gentle. She listens to your needs and has a wonderful eye for cosmetics.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Leia Wagner – Nov 25, 2019
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Dr. Ottoway is a horrible person and dentist
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Grosse Pointe – Mar 13, 2017
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About Me

biography

Dr. Paula Ottaway, DDS is a dentistry practitioner in Franklin, TN. She is accepting new patients.
  • Dentistry