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Dr. Michael Smith, DDS

Dr. Michael Smith, DDS

Dentistry
45+ years of experience

Dr. Michael Smith, DDS is a dentistry practitioner in Germantown, TN and has over 45 years of experience in the medical field. He graduated from University of Tennessee Center for Health Sciences in 1977. He is affiliated with Baptist Memorial Hospital-Memphis. He is accepting new patients and telehealth appointments.

4.3 Star Rating
Based on 41 reviews 4.3 Star Rating (41 reviews)

Brought to you by and on staff at

Great Southern Smiles

Locations

Great Southern Smiles

Great Southern Smiles9407 Poplar Ave Germantown, TN 38138
1

At a Glance

  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Quiet HospitalPatients said the hospital this doctor practices at is quiet. See hospitals

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Dr. Smith's Reviews

Likelihood to recommend Dr. Smith

4.3
41 ratings, 21 with a written review
5 star
80%
80%
4 star
2%
2%
3 star
0%
0%
2 star
2%
2%
1 star
15%
15%

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Cleaning
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 12, 2022
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My tooth has been hurting off and on for over a year. I arrived a few minutes early and was taken back right away! He pulled my tooth during the visit! The staff is friendly and caring! Nicest place I’ve been to! Plus they call to check on you after your procedure!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jan 30, 2020
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Dr. Smith is professional and has an amazing bedside manner. I have always been happy with the work he does on my teeth. He has always gone above and beyond expectations when I have had an urgent need. Further, he patiently trains his staff so they, too provide his patients with care above and beyond! I would not go anywhere else for my dental care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
VIVIAN B WILK in GERMANTOWN, TN – Jun 20, 2019
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Timely, professional and caring in every way. The front office was very attentive and helpful. Right down to the cup of hot tea that Sonia made on my way out of their office?????
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Susan Lowman in Franklin , TN – Mar 22, 2019
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Knowledgeable, friendly. Takes the time to educate the patient Staff are good to deal with
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mar 01, 2019
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Excellent dentist. Friendly environment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Ed Kopka in Cordova, TN – Dec 20, 2018
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Very well run office from the DDS all the way to the assistants and staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Chris Jamison in TN – Nov 01, 2018
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This is a great atmosphere. The people are friendly and treat you like family. Dr. Smith is a perfectionist, which is who you want working on your mouth.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tracey in Cordova, TN – Oct 04, 2018
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Really friendly staff. Dr. Smith provided great work.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rè in Lakeland , TN – Sep 07, 2018
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I am so greatful to Dr. Smith and his team. I had to go for active duty service in 2 weeks and needed an exam before my leave. There were no openings. Later that day, I received a call and they were able to get me in for an appointment! The staff were very warm and friendly. Cara is awesome!! Thanks again Dr. Smith and the entire GSS team!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lena – May 17, 2018
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If I were elected President of the United States of America, then I would have Dr. Smith and his excellent staff all moved to Washington, DC as my full term, full time staff, period...
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
LARRY Banks in West Memphis – Dec 14, 2017
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Dr. Smith's dental practice is the best one I have ever been to! I am one of those people who LOVES going to the dentist: if insurance covered more cleanings in a year, I would be there! Cara is my hygienist and she is the BEST! Dr. Smith is funny and engaging. It's evident that Dr. Smith is highly intelligent, but he explains things in "regular" language. I love this office and the people there!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jennifer Weeks in Walls, MS – Oct 10, 2017
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Dr. Smith is great and very professional. The receptionist and dental assistants are always nice and friendly as usual. This visit for me was to replace a crown. Everything went well. They always pre-tell you about each step and what's about to happen next. They designed it quickly and he took the time to make sure the crown fit properly. D.r Smith and his staff knows what they are doing by working quickly and efficiently. I was pleased with the results.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Maria in Memphis, TN – Sep 03, 2017
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Professional, outstanding dental service. I absolutely love Dr Smith and his staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Bettye Hale in Robinsonville, MS – Aug 03, 2017
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Visited Dr. SMITH office to take advantage of a groupon offer. Nobody goes in to see him without recommendations for extensive dental work. His office actually sent me a bill for more than 100.00 for cleaning although I provided the groupon. Friendly staff and nicely decorated will cost you!
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
A.Davis in Germantown, TN – Jul 29, 2017
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Excellent care, love Cara, Dr. Smith is very informative and skilled
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tara Browning in Memphis, TN – Jul 20, 2017
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Outstanding patient care and service! I couldn't have chosen a better dentist and staff. So very friendly, I always feel very comfortable, so very very pleased with the quality of work!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Charlene in Ripley, MS – Jul 19, 2017
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I have suffered from TMJ for most of my life. Dr. Smith is the 1st dentist who has been able to provide me with a night guard that I can't chew through & has ended my Jaw pain & headaches. This guard works so well that my jaw has relaxed into its proper position even when not wearing it. I have stopped wearing my teeth down and know that any dental work now done will not need to be repeated. Having seen many TMJ specialists, it amazes me that he has been able to treat it so thoroughly & easily!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mariah K. in Lakeland, TN – Jan 28, 2017
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Do Not go this this dentist.
What went well
  • Appointment scheduling
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Collierville, TN – Dec 08, 2016
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I?ve been a patient of Dr. Smith for approx. 2 years. I?ve received nothing but exceptional care. I came to Dr. Smith because of an awful experience I had with my previous dentist who extracted a tooth and left a portion of the root embedded in my gum. Dr. Smith assured me he could correct the problem and he did. Since then he's performed several implants and two On Lays. He and his staff treat you like family. Appts. are kept timely and prices are very reasonable. Don't mind questions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Harry T. Cash II in Arlington, TN – Jan 06, 2016
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About Me

care philosophy

We believe everyone should have access to the most advanced dental care available In every office visit we take seriously our patients needs and create amazing results all done in a relaxing environment

biography

Dr. Smith, DDS is an esteemed member of the Doctor Mastery Program. The five-year program consists of clinical training conducted by world renowned clinicians, from building on foundational skills and advancing to mastery of the most complex...read more
  • Dentistry

  • Veterans Hospital

    Residency Hospital, 1981
  • University Of Tennessee Dental College

    Internship Hospital, 1978
  • University Of Tennessee Center For Health Sciences

    Medical School, 1977
  • American Dental Association, Member

  • Tennessee Dental Association, Member

  • American College of Prosthodontics, Member

  • Dental Organization for Conscious Sedation, Member

  • Memphis Dental Society, Member

Affiliated Hospitals

  • Baptist Memorial Hospital-Memphis

    6019 Walnut Grove Rd
    Memphis, TN 38120
    Recipient of 4
    hospital awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality