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Dr. Michael Macinnes, DDS

Dr. Michael Macinnes, DDS

Dentistry

Dr. Michael Macinnes, DDS is a dentistry practitioner in Sammamish, WA. He is accepting new patients.

4.4 Star Rating
Based on 32 reviews 4.4 Star Rating (32 reviews)

Practice

336 228th Ave NE Ste 200 Sammamish, WA 98074
Patient Favorite Award

Dr. Macinnes is a patient favorite Dentistry Practitioner

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

Experience Check

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Dr. Macinnes' Reviews

Likelihood to recommend Dr. Macinnes

4.4
32 ratings, 24 with a written review
5 star
84%
84%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
16%
16%

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MacInnes is great, office staff unhelpful
They claimed my insurance wasn’t working. Nothing changed with it and I let them know that I can sort it out later but they said I need to pay for the full amount before providing the service. It’s just a regular dental cleaning appointment, no special procedures either. I am disappointed that they insisted that I pay upfront. I’ve been a patient for ~22 years but that didn’t matter. What are they afraid of? That I would run away without paying for the service??!! Time to change the provider.
What went well
No results
What could be improved
  • I didn't feel respected
  • Staff wasn't friendly
Helpful
Sravana – Jan 18, 2024
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Thank You
Have been a patient of Dr Macinnes since 2003..and appreciate the outstanding professionalism and care that I receive during each visit..Thank You..
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
David..Sammamish – Jan 06, 2024
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Second To None!
Most professional, caring and skilled dentistry one could hope for. Dr Yoon-MacInnes is second to none. First, her staff got me in same day for a tooth ache. Dr Yoon-MacInnes diagnosed the issue quickly and expertly as requiring a root canal... and then she PERSONALLY called me after hours (!) when I had responded by messaging that the tooth pain had returned. She arranged for me to come in next day although I had been scheduled with her at the soonest available appt 5 days out. She scrapped all that and gave up her noon lunch period in order to see me next day! Wow. Who does this anymore?Then she PERSONALLY texted again to make sure I was doing ok after hours the second day.... and in response to all my gratitude she just humbly says 'I'm just doing my job'. Dr Yoon-MacInnes' expertise combined with her compassion, care and above/beyond commitment to patients altogether make it very clear that, for her, it's not just a job... It's a vocation... and I am grateful.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Brian – Oct 27, 2023
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He is very professional, also very caring.
Amanda was very thorough in cleaning my teeth, Dr MacInnes followed up by checking my teeth. Not a stressful visit at all.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 23, 2023
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Love Dr MacInnes!
I have been going to Dr MacInnes for years. I love his approach, his bedside manner. I love the way he explains things. He is always friendly and willing to answer any of my questions. Never once has he recommended any unnecessary procedures.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
SammamishPatient – Jul 21, 2023
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Great dentist, awesome service!
Timely reminders through email and text. Friendly staff. On-time service. When we moved from CT we were concerned with finding a good dentist as our dentist in CT was awesome. Dr. macinnes has been great. We have been going to him for past 7+ years. No complaints!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Reddy – Jul 12, 2023
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Long time customers
Excellent care and well-run operation. I'll keep coming back for years! My family and I appreciate the owner's passion and we enjoy going to the dentist.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Nick Halley – Jun 02, 2023
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Consistent and great
Dr MacInnes has been our family dentist for a long time. Consistent as always. Great experience and work. We trust this practice with all our dental needs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Tanuj Bansal – Jul 17, 2022
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Honest, excellent staff and guarantees his work. Been seeing him for about 10 years, highly recommend!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sammamish, WA – Jan 17, 2019
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Dr. MacInnes has been our family dentist for over ten years. The services offered by his dental offices have been first rate in every respect. Scheduling and/or changing appointments have been easy, and I have never waited more than five minutes to be seen. Dr. MacInnes is a true medical professional of the highest order. Ellie Filipova, Practice Manager--Highly skilled and masterful. She went 'above and beyond' to ensure my satisfaction with the two crowns she made and placed. Outstanding!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Bob Carlson in Sammamish, WA – May 16, 2018
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I've been seeing Dr. MacInnes for several years and have recommended him to friends. From the initial scheduling to finishing the procedure, everyone in the office is friendly, interested and concerned. The atmosphere of the office is of competence and care.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Dianne in Sammamish, WA – Mar 04, 2018
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My favorite dentist! Seriously if you are looking for an amazing dentist with an awesome staff look no further. You couldn't be in better care. I have been seeing Dr. Michael A. MacInnes since 2015. Dr. MacInnes & his entire team are phenomenal. I started coming here after a raving review from a close friend of mine. I wasn't raised with dental exams every six months, so I had a ton of anxiety about going to the dentist. Dr. Michael A. MacInnes & his entire team have been exceptional with ever
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Brenna in Issaquah – Feb 14, 2018
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Had a dental emergency called first thing in the morning and they had me in a chair in one hour! Been going here for years awesome staff, take my whole family!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lisa Talbot in Sammamish – Feb 09, 2018
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Dr MacInnes and his staff are awesome. They are friendly and go above and beyond to make sure you are comfortable during your visit. Highly recommended!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jason – Feb 08, 2018
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I highly recommend Dr. Macinnes including his front office and dental hygienist staff for their excellent and professional service.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Issaquah, WA – Jul 08, 2017
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Dr MacInnes and his staff got me in right away to have my broken front crown looked at . They were friendly efficient and went out of their way to make the experience a good one even scheduling an appointment at a dental lab so my front tooth could be matched exactly . The freezing shot was pain free ??And the temporary tooth looks great . I would definitely recommend Dr MacInnis and his staff to anyone needing excellent dental work in a friendly atmosphere.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mercer Island, WA – Jun 25, 2017
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We recently moved to Dr. MacInnes when our daughter had to move from her pediatric dentist. Dr. MacInnes is a great listener and explains procedures well. He has been extremely helpful during emergencies. The staff is friendly and professional. The level of service has been outstanding.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Sammamish, WA – Jun 13, 2017
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Fantastic dentist! Been going here forever and never had a bad experience. Highly recommend to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Bobbi in Sammamish, WA – Jun 13, 2017
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My visit to Dr. MacInnes always goes well. Many years ago, I had to go to his office because because I needed a dentist with sedation, as I am extremely nervous about anything dental related. I also wanted a place that's open on Saturdays. Even though at first I needed a lot of dental work, they made sure that I am totally numb, and all through the long procedures, they made sure that I was comfortable. I will never switch dentists again, I just hope that Dr. MacInnes sticks around.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Carol in Seattle, WA – Jun 08, 2017
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A while ago, had to go through the trouble of finding a new dentist as my previous one retired. I really was unhappy with the prospect of having to switch, but my experience with Dr. Macinnes has been excellent. The first exam was the most thorough exam I have ever had, and he went over everything very plainly. I had to have a few cavities filled and some other work done. Honestly, at this point, I am glad that my old dentist retired, because Dr. Macinnes is, well, much better in every way.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Bryan in Sammamish, WA – Jun 01, 2017
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About Me

biography

Dr. Michael Macinnes, DDS is a dentistry practitioner in Sammamish, WA. He is accepting new patients.
  • Dentistry

  • Pediatric Dentistry

  • Endodontics

  • Cosmetic Dentistry

  • Sedation Dentistry

  • Laser Dentistry

  • Neuromuscular Dentistry

  • Sports Dentistry

  • Emergency Dentistry

  • Nyu College Of Dentistry

    Medical School
  • Simon Fraiser

    Undergraduate School
  • University Of Nevada

    Undergraduate School
  • University Of Nevada At Reno

    Undergraduate School
Patient Favorite Award

Dr. Macinnes is a patient favorite Dentistry Practitioner

    Read our methodology

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    Locations

    Practice

    Office336 228th Ave NE Ste 200 Sammamish, WA 98074
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