


Dr. Michael Boyack, DDS
Dentistry
Dr. Michael Boyack, DDS is a dentistry practitioner in West Valley City, UT. He is accepting new patients.
4.1 Star Rating
Based on 9 reviews 4.1 Star Rating (9 reviews)
Practice
3451 S 5600 W West Valley City, UT 84120Compare Dr. Michael Boyack, DDS with other Dentistry Practitioners near you
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Dr. Boyack's Reviews
Likelihood to recommend Dr. Boyack
4.1
9 ratings, 3 with a written review
5 star | 67% | 67% |
4 star | 11% | 11% |
3 star | 0% | 0% |
2 star | 11% | 11% |
1 star | 11% | 11% |
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Rushed and unprofessional office atmosphere. Barely spent a couple minutes with the dentist during a routine cleaning. It was my first and last visit with Genesis Dental. I was very disappointed in the service and won't be returning. Especially since they (hygienist and office receptionsist) claim polishing teeth and flossing are not part of a routine cleaning. But had no problem charging my insurance the full amount for the routine cleaning visit. The hygienist also convinced me to do use some $20 laser on my gums which she said were inflamed. This was a unnecessary treatment. After I left I remembered they forgot to do the polish and floss. When I called the office, the excuse they gave was that my gums were inflamed and the polish/floss are not part of a routine cleaning. They asked if I could come back another time for that. No thanks.
What went well
- Appointment scheduling
What could be improved
- Office environment
- Didn't explain conditions well
- Appointment was rushed
Helpful
Feb 08, 2022
Post a ResponseAre you Dr. Boyack?
Dr. Boyack and Genesis dental are incredible! I have had problems with dentists in the past and mistakes that have damaged my teeth but after getting work done by Dr. Boyack I've had nothing but positive things to say. They are kind, efficient, professional and trust worthy. They are honest about you with what needs to be done and are patient if you are anxious at the dentist. I am so grateful that I found Genesis Dental and Dr. Boyack!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Salt Lake City, UT – May 27, 2016
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Great experience - only a few minute wait, efficient and professional dental assistant and Dr. Boyack was friendly and engaged.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Salt Lake City, UT – Feb 08, 2016
Post a ResponseAre you Dr. Boyack?
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How was your experience with Dr. Boyack?Overall Patient Satisfaction
9responses
Likelihood of recommending Dr. Boyack to family and friends is 4.111111 out of 5
About Me
biography
Dr. Michael Boyack, DDS is a dentistry practitioner in West Valley City, UT. He is accepting new patients.Dentistry
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Locations
Practice
Practice
Young Family Dental1834 S State St Orem, UT 84097