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Dr. Matthew Tyson, DDS
Dentistry
Dr. Matthew Tyson, DDS is a dentistry practitioner in Benbrook, TX. He is accepting new patients.
3.2 Star Rating
Based on 4 reviews 3.2 Star Rating (4 reviews)
Practice
9431 Highway 377 S Benbrook, TX 76126Compare Dr. Matthew Tyson, DDS with other Dentistry Practitioners near you
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Dr. Tyson's Reviews
Likelihood to recommend Dr. Tyson
3.2
4 ratings, 1 with written review
5 star | 25% | 25% |
4 star | 25% | 25% |
3 star | 25% | 25% |
2 star | 0% | 0% |
1 star | 25% | 25% |
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I called to make an appointment gave them my insurance info and asked them to verify insurance and let me know what my cost was going to be and an appointment was made. After waiting for a week or so never heard back from them so I called and asked for an update and they said they would call the morning of my appt. A young lady did call that morning to say they could not verify my insurance so I called my insurance company and with no issue verified coverage. I then asked the insurance co to call they did and they even spoke to Dr. Tyson himself. At this point, I called back to the office and was told my coverage was still unable to verify insurance. So after no contact for a week or so I called and spoke to Diana who said even after my insurance company called them they were still not able to verify. Diana then said she would personally call my insurance company after several phone calls back and forth she tells me I only have accidental insurance, of which is not even an option t
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Dustin Bell – Jun 25, 2020
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How was your experience with Dr. Tyson?Overall Patient Satisfaction
4responses
Likelihood of recommending Dr. Tyson to family and friends is 3.25 out of 5
About Me
biography
Dr. Matthew Tyson, DDS is a dentistry practitioner in Benbrook, TX. He is accepting new patients.Dentistry
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Locations
Practice
Office9431 Highway 377 S Benbrook, TX 76126
Denton Dental Group PLLC3323 Unicorn Lake Blvd Ste 131 Denton, TX 76210
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