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Dr. Matthew Milestone, DMD

Dr. Matthew Milestone, DMD

Orthodontics & Dentofacial Orthopedics

Dr. Matthew Milestone, DMD is an orthodontics & dentofacial orthopedics practitioner in West Orange, NJ. He is accepting new patients.

4.2 Star Rating
Based on 25 reviews 4.2 Star Rating (25 reviews)

Practice

502 Pleasant Valley Way West Orange, NJ 07052

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Dr. Milestone's Reviews

Likelihood to recommend Dr. Milestone

4.2
25 ratings, 11 with a written review
5 star
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4 star
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3 star
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2 star
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1 star
20%
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Horrible experience. He made my TMJ pain 10x worse. As he tightened the braces over time the pain got worse. He ignored my pleas when I told him how bad the pain was. He even asked me to get his daughter a job in my line of work. I found out afterwards that there is no guarantee that braces work for TMJ problems. And in many instances like mine make it worse. I would not wish him on my worse enemy.
What went well
No results
What could be improved
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Jim – Dec 11, 2021
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Dr. Milestone encouraged me to get Invisalign, which was not a good option for my teeth because of my jaw needs. Invisalign is not a solution for people who need to fix their bite. When I moved to a different city, it was very hard to communicate with the office. They did not return my phone calls or reply to emails in a timely manner. When I came to them with my concerns they just said they have been practicing for 30 years and have a great reputation, discrediting my case. I am very happy with my new Orthodontist who is less expensive is providing a more comprehensive treatment.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't explain conditions well
4 others found this helpful
Helpful
Shannon M Donaldson – Nov 24, 2020
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No I do not recommend. I was not satisfied with service. He didn't examine me or take x-rays and got annoyed with answering questions. It goes on ... with misdiagnoses, ignored emails and lost money. Just say NO.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Jul 03, 2019
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My son enjoys his visits with Dr. Milestone. He is both patient and informative. He really cares and shows good customer service.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
S. Latham – Mar 06, 2018
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The first time we visited, I met up with an aquantance whose son just had his braces removed. She told me Dr. Milestones office is friendly and quick. After almost two years of my son wearing invisalign, I have to agree! The staff is always friendly. It is easy to get an appointment. Their check in computer system is fabulous. I love the speed of how Dr. Milestone meets and greets his patients . The office is run on precision and I love that!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jennifer in Rochelle Park, NJ – Jan 28, 2018
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Best Orthodontist!!!! Cares about his patients and really wants us to have the best smile. I highly recommend :)
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
O.A. in West Orange, NJ – Jan 16, 2018
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Dr Milestone was a great experience and the visits were timely. The associates were great with their professional approach was second to none. Great Experience.
What went well
  • Wait times
What could be improved
No results
Helpful
Ethan Alexander in West Orange, NJ – Jan 16, 2018
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Outstanding staff – always always happy. Dr. milestone is so friendly and efficient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Stephanie in Dumont – Dec 08, 2017
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Dr Milestone did a beautiful job! It was always a pleasure to visit him and his staff. Everyone was professional and eager to please. I received all the attention I needed, my questions were answered, and I never had to wait. I highly recommend Dr Milestone for a great outcome and a positive experience.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ridgewood, NJ – Nov 09, 2017
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Amazing service and staff. My smile looks great! Would recommend to anyone!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nutley, NJ – Nov 08, 2017
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Great doc. Easy fast visits. Wonderful results. Great staff who made the whole process a breeze.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
S.B. – Dec 07, 2015
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About Me

care philosophy

With great pride, I can assure you that we finish our cases with: straight teeth, stability, a healthy TMJ and a beautiful profile without the removal of permanent teeth.

biography

Dr. Milestone has been in practice of orthodontics since June 1980 and has offices in Paramus andWest Orange, NJ. For over 30 years, Dr. Milestone has been creating some of the most beautiful smiles in New Jersey.

Dr. Milestone...
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  • Orthodontics & Dentofacial Orthopedics

  • Fairleigh Dickinson University

    Residency Hospital, 1980
  • Rutgers University

    Undergraduate School, 1973
  • English

  • Spanish

  • Currently writing an article

  • Top Invisalign Orthodontist in New Jersey, 2015

  • Top Denitist NJ Monthly Magazine, 2007, 2010

  • Guide to America’s Top Dentists, 2010, 2011, 2015

  • Top Dentist Consumer Report, Every year

  • New Jersey Monthly Magazine-New Jersey’s Top Dentists, 2012, 2013, 2015

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Locations

Practice

Matthew I Milestone DMD Pa2502 Pleasant Valley Way West Orange, NJ 07052
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Matthew I Milestone DMD Pa227 Madison Ave Paramus, NJ 07652
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