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Dr. Mark Hendrix, DMD

Dr. Mark Hendrix, DMD

Dentistry

Dr. Mark Hendrix, DMD is a dentistry practitioner in Hartselle, AL.

2.8 Star Rating
Based on 11 reviews 2.8 Star Rating (11 reviews)

Practice

1500 Highway 31 SW Hartselle, AL 35640
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Dr. Hendrix's Reviews

Likelihood to recommend Dr. Hendrix

2.8
11 ratings, 9 with a written review
5 star
45%
45%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
55%
55%

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I've been seeing Dr. Hendrix for about 12-13 years now. He is not in my insurance company's network. I see him and am willing to pay more for this out-of-network provider because of the care I receive at Dr. Hendrix's office. I'm an unusual case because I've had head and neck cancer and radiation therapy to the head and neck. This type of cancer treatment is very destructive to teeth. Dr. Hendrix is very patient, compassionate, and caring. He explains what he is doing and why he is doing it. He and his staff are very professional. I believe he does what he believes is best for his patient. I don't think I've every had to wait more than about 5 minutes or so. I would recommend him to other people.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Kim – Mar 10, 2020
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I called for appointment and was seen in two days. Very friendly, professional and reasonable. The nicest dentist I have ever been seen. I have severe anxiety around dentist and felt very comfortable. I highly recommend him!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Deb – Dec 21, 2019
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Excellent dentist, reasonable, compassionate, and very kind. Doesn’t give out narcotic pain killers like candy, which is why the other reviews exist.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Jan 21, 2019
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He extracted my mothers tooth on a Wednesday. She started having severe pain over the weekend and crying on Sunday from the pain. She called his office Monday at 0700 and was told he couldn't see her until 200 that afternoon "she couldn't be put ahead of scheduled pts." He apologized at her visit and said what else could he She told him next time a pt called with that much pain that he could at least take 5 mins out of his schedule to see that pt as he was in and out of her room numerous times
What went well
No results
What could be improved
  • Difficult to schedule appointment
2 others found this helpful
Helpful
Hartselle – Jul 19, 2018
We saw this patient on an emergency basis, as she... Read More
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Please see a real dentist. This man is lazy and practices extremely poor dentistry. He does not take regular x-rays, disinfects only with common household disinfectants and is totally inconsiderate and unprofessional. He keeps patients waiting a ridiculous amount of time for exams while he chit chats with his "buddies" in the next room. I would not send my worst enemy here.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Jan 10, 2018
Notice he did not leave a name. Must have been a... Read More
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POOR dentistry. Of course, there is not many options in this tiny town, but you should do yourself a favor and drive to a real city to get better service.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Lilly in Decatur, AL – Jun 27, 2016
I doubt if you could please this patient with... Read More
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My new dentist had to re do lots of fillings. No good. Go somewhere else.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Anna in Hartselle, al – Jun 02, 2016
We do not know this patient. I don't think they... Read More
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My teeth were not being cared for properly. They do not know what they're doing
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
John in Decatur – Jun 02, 2016
Don't know this person; wrote on the same day as... Read More
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Dr. Hendrix is an excellent dentist and really cares about his patients. He goes above and beyond to make sure you're comfortable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Mar 24, 2016
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About Me

biography

Dr. Mark Hendrix, DMD is a dentistry practitioner in Hartselle, AL.
  • Dentistry

  • Pediatric Dentistry

  • Endodontics

  • Prosthodontics

  • Cosmetic Dentistry

  • Sports Dentistry

  • Emergency Dentistry

Locations

Practice

Mark A. Hendrix DMD PC1500 Highway 31 SW Hartselle, AL 35640
1
  • Call
  • Fax
  • Hours
    • Mon: 7:00am - 6:00pm
    • Tue: 7:00am - 6:00pm
    • Wed: 7:00am - 6:00pm
  • Directions
NNY Dental Group LLC2130 S McKenzie St Foley, AL 36535
2