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Dr. Margarida Laub, DMD

Dr. Margarida Laub, DMD

Dentistry

Dr. Margarida Laub, DMD is a dentistry practitioner in Coal Valley, IL. She is accepting new patients.

4 Star Rating
Based on 12 reviews 4 Star Rating (12 reviews)

Practice

205 W 1st Ave Coal Valley, IL 61240

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Dr. Laub's Reviews

Likelihood to recommend Dr. Laub

4.0
12 ratings, 3 with a written review
5 star
75%
75%
4 star
0%
0%
3 star
0%
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2 star
0%
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1 star
25%
25%

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A nightmare
Went in for some dental work, obviously. She didn't do the tooth properly so it sets too high. went back when they told me to for appointment. they said I was a day early. Tried to get me to reschedule but I work far away and told her it was hard enough getting here as it is. The front receptionist is rude, condescending and is never there. Then when she is there, she acts like she knows everything going on. I will not be going back here. change your receptionist, and Dr. change your attitude. I pay you I am the one that writes your check so I would tell your staff to be a little more professional when addressing someone. I will share my experience with others looking for a dentist as well.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
No results
1 other person found this helpful
Helpful
Bobby – Nov 05, 2022
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Our family went to this office for a while. We all started dreading our dental visits. Some of the staff was kind and professional, but some were not. Smart remarks, juvenile whispering between the staff, disrespectful, untrustworthy, and unaccommodating for a scheduled appointment. We had to wait almost an hour, then when we said we needed to reschedule due to other scheduled events, 1 staff said "Okay." "I wouldn't have waited this long." they said, "it's my job to keep you here." she said. Grrrr!! We waited an hour to hear that! Just tell me there was another emergency so we can reschedule. When getting a report or recommendation for dental work, the strong accent was definitely challenging. A staff laughed when our new office called for our family's records. Very unprofessional! There's more, but we won't go there. Our family can not recommend, sorry.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Anonymous – Mar 13, 2020
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I had the most amazing experience with Dr Laub. I am very nervous when it comes to dentistry. She was very patient. She really cares how your doing. She helped manage the pain. I didn't feel a thing. Love her! I highly recommend Valley Dental to all. Claudia
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Blue Grass, IA – May 25, 2016
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About Me

biography

Dr. Margarida Laub, DMD is a dentistry practitioner in Coal Valley, IL. She is accepting new patients.
  • Dentistry

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Locations

Practice

Office205 W 1st Ave Coal Valley, IL 61240
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