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Dr. Marcus Black, DDS

Dr. Marcus Black, DDS

Dentistry

Dr. Marcus Black, DDS is a dentistry practitioner in Rogers, AR. He is accepting new patients.

2.8 Star Rating
Based on 23 reviews 2.8 Star Rating (23 reviews)

Practice

2109 S 54th St Rogers, AR 72758

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Dr. Black's Reviews

Likelihood to recommend Dr. Black

2.8
23 ratings, 12 with a written review
5 star
43%
43%
4 star
0%
0%
3 star
0%
0%
2 star
4%
4%
1 star
52%
52%

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Terrible!!!! He says he’s an expert??? NOT!!
I spent 30k on my smile makeover. He talked about how he goes to Chicago and does seminars for cosmetic dentists during my consultation. I can’t believe this! He ruined all of my teeth so badly I have had to have 4 teeth pulled ! I have had crowns falling out soon after he did the procedure. They all were falling out!!! I am still having nightmares of my teeth falling out every night! He ground down my prepped teeth so small nothing would stay on. Then, all the crowns that have not fallen out all have cavities around the gum line because he did not put the crowns secure around the gums! I have been to 3 different dentist after this and they know he sid something terribly wrong and they just shake their heads!! I now need 7 crown replacements after 3 years that he did all this and spent 30 k !! My dog could have put on better crowns on!!!
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Feb 01, 2024
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Need a negative star option!!!
There should be a negative star!!! I paid Dr Black thousands to do a root canal, and some work on the tooth next to it. I came back twice with pain and they adjusted my bite. Less than a year later I had extreme pain, and I went back and was told I needed an additional root canal on the tooth next to it. I got a second opinion, and in fact I DID NOT need a root canal on that tooth (which he was going to charge $1500 additional for), I needed his work redone! I went to dr Black’s office and the answer I got from the manager (after I had to walk in and meet her face to face to make her talk to me) was hands in the air “sometimes a root canal fails”. They also referred me to a specialist who confirmed the 2nd opinion, who was a brand new 23 year old dentist by the way! That the tooth Dr Black said needed a root canal on did not. And his work needed to be redone, and was severely infected!!! His words were “ The good news is, there’s not permanent damage, but you are right on the cusp of i
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Lesli womack – Apr 06, 2023
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Crown
Paid for many services……Dr. Black put two crowns on I was told they would be guaranteed after having to have one removed approximately a year later the other one broke called the office and ask if it was still guaranteed and they told me no I was responsible for the whole payment again. So after thousands of dollars later, everything Dr Black did is now gone or broken. A waste of my money and time. Doesn’t stand behind his word. I was told by many people not to go there I wished I would have listened.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Robbin – May 16, 2022
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Great Cosmetic Dentistry! I had veneers, crowns and bridges work done and couldn't be happier with the result. My smile makeover was amazing. Dr. Black really made my smile beautiful again. I feel 20 years younger:)
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Sara – Nov 16, 2019
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My veneers are awesome! I had a smile makeover done by Dr. Black and I couldn't be happier. It's really changed my confidence at work and the amount of compliments I received and still receive on my smile is an added benefit. Highly recommend!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Sammy – Nov 02, 2019
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It is a shame that these reviews do not have to be verified. My family has been going to Dr. Black for over 5 years. He saved us thousands of dollars in dental work and fixed the issues that no local dentist could. His staff is kind and courteous. He is incredible.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
9 others found this helpful
Helpful
Brenda in Fayetteville – Feb 15, 2018
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awesome dentist and office
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Feb 15, 2018
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Does not listen. Nothing is his fault. When I mentioned how much money & time it had taken (months) to fix something he messed up his only response was that yes he has put lots of time into it as well. My family put up with this for over 10 years. This is my fault. Run away. Disrespectful. Misleading.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Bentonville, AR – Nov 08, 2017
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Terrible. I will never go back there. Be careful, way overpriced, staff is incredibly rude, and it seems like none of them know what they're doing. Including the dentist himself.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Bentonville, AR – Aug 18, 2017
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I have Dr. Black on many occasions over the last 20 years. I have always found him and his staff to be very professional and friendly.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Phillip Meine in Bentonville, AR – Jun 17, 2017
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Crowns fell off nearly daily. Too much lost time from work
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Oklahoma City, OK – Jun 04, 2016
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Dr Black and his Staff are terrible. Very unprofessional. I will bever go back!
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Rogers AR – Apr 26, 2016
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About Me

biography

Dr. Marcus Black, DDS is a dentistry practitioner in Rogers, AR. He is accepting new patients.
  • Dentistry

  • Cosmetic Dentistry

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Locations

Practice

Marcus Black D.D.S. P.A.2109 S 54th St Rogers, AR 72758
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