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Dr. Marc Susman, DDS

Dr. Marc Susman, DDS

Dentistry
35+ years of experience

Dr. Marc Susman, DDS is a dentistry practitioner in Muskogee, OK and has over 35 years of experience in the medical field. He graduated from University of Oklahoma College of Dentistry in 1986. He is accepting new patients.

3.5 Star Rating
Based on 8 reviews 3.5 Star Rating (8 reviews)

Practice

810 N York St Muskogee, OK 74403

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Dr. Susman's Reviews

Likelihood to recommend Dr. Susman

3.5
8 ratings, 6 with a written review
5 star
63%
63%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
38%
38%

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Very professional, knowledgeable and nice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
James Gaston – Jan 24, 2023
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Very unprofessional
The most unprofessional staff at a medical office I've ever witnessed! Maybe they are short staffed, but they never answer the phone so it took a while to get an appointment. The day before the appointment I get a text from an unknown number saying "I've been trying to get a hold of you to confirm a 10 o'clock appointment before I give it to someone else!". i had No voicemail or email or texts from this person prior! This was after I filled out all the pre-appointment information online. Did not say who they were, it was so tacky! Not greeted in the office. The doctor did not tell my daughter what he was doing to her nor did they give her any aftercare instructions. My daughter felt uncomfortable the whole time. Hopefully he did good work, we will find out at her next dentist appointment with a different doctor!
What went well
  • Office environment
  • Wait times
What could be improved
  • Didn't explain conditions well
  • Staff wasn't friendly
Helpful
Ellie J – Jun 07, 2022
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Patients Mother
My daughter traveled 2 hours to see this dentist for. Crown … he started the procedure and was very rude and hateful to my daughter belittled her for not being able to open her mouth to his liking he compared her to other people and made her feel terrible….he then called her a child and she needed. A child specialist … she is 19 and going to college for dental hygienist Really ???? Be glad I can’t get to this unprofessional man I called and they won’t answer me I WOuldnt take my enemy here
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Diane Skelton – Jun 07, 2022
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Dr. Susman and his staff are friendly, professional, and accessible.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Gerald Davis in Tulsa, OK – Aug 08, 2018
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Highly unprofessional - on multiple occassions my family and I have received very unprofessional, very poor service from this office. I have experienced this first-hand as well as observed their interactions with other patients. Samantha at the front desk will often laugh at patients, hang up on them, and is generally very poor at her job. Even though the front desk is an entry level position they should take more care in their hiring.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Brandon in Tulsa, OK – Jul 16, 2018
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Dr. Susman is an excellent dentist. I have been with him and his Tulsa office for about 20-25 years. Wonderful since of humor. The Dental Technicians are always very nice and have been expertly trained. The receptionist always has a smile on her face and is very welcoming to the office. Highly organized staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Brenda L in Tulsa, Ok – Apr 05, 2018
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About Me

care philosophy

At Smile Remodels & Digital Dentistry, Dr. Marc L. Susman is committed to providing his patients with high-quality care that is efficient and effective. He utilizes the latest services and technology to help his patients smile. Whether you're in...read more

biography

An Okie from Muskogee, Dr. Susman achieved his doctorate at the University of Oklahoma and has been practicing now for multiple decades. After finishing his dental requirements early, he attended the Alabama Implant Congress in Birmingham. He ended...read more
  • Dentistry

  • University Of Oklahoma College Of Dentistry

    Medical School, 1986
  • Northwestern Oklahoma State University

    Undergraduate School, 1981
  • English

  • Spanish

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Locations

Practice

Office810 N York St Muskogee, OK 74403
1
  • Call
  • Fax
  • Hours
    • Mon: 8:30am - 4:00pm
    • Tue: 8:30am - 4:00pm
    • Wed: 8:30am - 4:00pm
    • Thu: 8:30am - 4:00pm
  • Directions

Practice

A Great Place to Smile5510 S Memorial Dr Tulsa, OK 74145
2

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