Dr. Marc Purdy, DDS

Messed up my x-ray and billed me anyway. Claimed to mold mouthguards for TMJ on his website, but refused to work with me on getting one as he 'no longer believes in the practice'

Unbelievably unethical billing! In 2017, due to a root issue, one of my lateral incisors (a front tooth) suddenly broke off at the gum line. Before I could deal with the deeper issues (through implant surgery), I needed a temporary cosmetic fix to fill in the gap. So Dr. Purdy literally glued my detached tooth back on and CHARGED ME FOR A CROWN!!! Since I recently had my first real crown put in (at a different office), I now realize how much goes into the process. But Purdy spent very little time gluing back MY OWN TOOTH and then charged me over $400 - by billing me for a temporary crown. Even at that time I knew this wasn't right and complained, underscoring the fact that I was paying virtually all of the cost out of pocket. The office manager stepped in; I found her to be incredibly rude, and, ultimately, I felt bullied into compliance!

Have been a patient with this ‘highly recommend’ dental practice for 7 years. It’s a 50 minute trip to the office, but I wouldn’t go anywhere else! Excellent in Every aspect!

It was a nice experience. Everyone was very nice and made my visit very pleasant.

Billed for work he didn't do. Very dishonest

This is a great dentist. The staff is friendly and truly wants what is best for the patient. Dr. Purdy does not jump into necessary procedures, and does his due diligence before determining if an invasive procedure is necessary. Though they are not in network with any insurance companies, I would pay the extra money to go see them as opposed to going to a bad in-network dentist. Good dentists are hard to find in Ithaca, but Dr. Purdy's office is a good one.