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Dr. Lisa Fagioletti, DMD

Dr. Lisa Fagioletti, DMD

Dentistry

Dr. Lisa Fagioletti, DMD is a dentistry practitioner in Smyrna, DE. She is accepting new patients.

2.8 Star Rating
Based on 9 reviews 2.8 Star Rating (9 reviews)

Practice

25 W Commerce St Smyrna, DE 19977
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Dr. Fagioletti's Reviews

Likelihood to recommend Dr. Fagioletti

2.8
9 ratings, 4 with a written review
5 star
44%
44%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
56%
56%

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I have have never been stuck on a tooth so hard as fagioletti hit me whereby aggravating my tooth then telling me I needed root canal. She is Dishonest , fraudulent hostile deliberately uncooperative and under investigation by my insurance company.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
May 19, 2021
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I attempted to make an appointment for myself and husband for a cleaning and was told to have the Dental Service fax a letter stating that we were clients of Dr. Fagioletti. This information was faxed 3 times to the office and each time I called to make an appointment, I was told it was not received. After calling back each time, I was left on hold for 5 minutes and in each case the receptionist was rude and unprofessional. In the case of this office, the 3rd time is NOT the charm. I have decided to move forward and looking forward to connecting to a professional dental office who will appreciate me and my business. I would NOT recommend this office. ??????????
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Mrs. Kathleen Watson-Sembly – Feb 16, 2021
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Excellent dentist, love her. Has been "on top" of my dental care since I started going to her. Tells you exactly what you need, even if you don't want to hear it. In addition her office staff are all friendly and very capable. The only dentist that I actually look forward to going to see.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Christina Bradshaw – Dec 08, 2020
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I am a former patient of Dr. Fagioletti and felt the need to write this review to warn others about her and her staff. This dentist is not a skilled practitioner. If you do choose to go to Dr. Fagioletti make sure that for any procedure she says you need you should go get a second opinion. Also under HIPAA law you are entitled to your medical records. I called the front desk staff to ask for my records to be sent to me I was told, "we do not do that". When I then said that I know my rights the receptionist said she "couldn't hear me". I suggested that she listen harder or move to a quieter area because I was not going to yell. She got very upset, and said I was "not allowed to talk to her that way" and hung up the phone, which was very unprofessional. I was being reasonable, she was not. Dr. Fagioletti claims to have a process for distributing medical records but they will only send the records to another dentist and refuse to send them to an individual. This is not legal.
What went well
No results
What could be improved
No results
6 others found this helpful
Helpful
May 01, 2019
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About Me

care philosophy

When you visit our dental office, your smile is our top priority.  Our entire team is dedicated to providing you with the personalized, quality dental care that you deserve.  Our goal is to assist each patient in achieving and maintaining long term dental health and a beautiful smile.
  • Dentistry

Locations

Practice

Lisa A Fagioletti DMD LLC25 W Commerce St Smyrna, DE 19977
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
  • Directions