Dr. Lauramar Sotomayor, DMD

So the lady just tells me passive aggressively that she will give me a list of providers who can evaluate the patient and I emphasize that if she is not the one who is going to evaluate him since we were there and she comes back and repeats that she will give me a list of providers who could evaluate the patient and she asks me to leave the office and to all of them, as a worried mother, I tell her that if she is not going to evaluate him, because I never understood the reason for the denial of service and the way in which they He asked us to leave and in addition they did not reimburse me for the service that was never provided to my son and they did not want to give me my son's medical record either. I think that the lady who calls herself a doctor does not know how to do the procedure that was a continuation procedure or she thought that I did not have the money to pay for the procedure

I went to her office with my child having a broken tooth and pain. Even thought that we have a an appointment for that day. She evaluated him, took X rays and decided to repair the broken tooth in a future visit a month from now. Showing no feelings at all, and knowing that our child was in pain. On top of that her secretary told us that we should go straight to ER. We decided to visit another dentist who evaluated our son and repair the tooth right away, knowing that the other dentist took an incorrect action. He even told us that he felt sorry for our previous experience and that not all the professionals in the island behave the way that dentist behaved. I am not the kind of person who leave negative reviews, but given the situation I decided to talk about my experience.