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Dr. Khalil Orsborn, DDS

Dr. Khalil Orsborn, DDS

Orthodontics & Dentofacial Orthopedics

Dr. Khalil Orsborn, DDS is an orthodontics & dentofacial orthopedics practitioner in Jacksonville, FL.

2.1 Star Rating
Based on 13 reviews 2.1 Star Rating (13 reviews)

Practice

3890 Dunn Ave Ste 903 Jacksonville, FL 32218

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Dr. Orsborn's Reviews

Likelihood to recommend Dr. Orsborn

2.1
13 ratings, 6 with a written review
5 star
23%
23%
4 star
0%
0%
3 star
0%
0%
2 star
15%
15%
1 star
62%
62%

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Dr Khalil Orsborn is an compassionate person toward the service. His staff under the direction of his wife will be the collapse of his business. The staff are rude from Dee Bell and others. This establishment makes it hard to support Black Own Business with the capricious and brutal administration
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
7 others found this helpful
Helpful
Nola – Jun 23, 2020
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The new and good reviews on other sites that are real customers...just wait for it. The other good reviews are fake. The responses to everyone who wrote a bad review is Ashley...his wife. Dr. O's wife is going to cause his business to crumble. They are rude and overpriced. I was in braces for 5 years. When my bottom braces were taking off and I was not satisfied...my husband hand to pay additional money before Dr.O put them back on. He charged 4 office visits at $75 a piece. Then attempted to make me pay $95 for a retainer repair and $150 for a replacement. Retainer repair and replacement were included in my paid in full (way before my treatment ended), original contract - signed and dated five years ago. When I refused to pay , his wife refused me service going forward..keep in mind... that we already paid for after I demanded a refund. (I presented contract)Delta Dental is just as bad and useless. It's not over and the gates of hell will not prevail. Victory will be in my favor.
What went well
  • Office environment
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Justice Recompense Victory – Mar 10, 2020
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Dr. Orsborn is rude and arrogant. He is a total ripoff. At the consultation his assistant (probably under his direction of course) charged me for 3 retainers. How does he know how many retainers are needed and he didn't even start the treatment plan yet? 4 years later, I now have to go elsewhere (and pay more money) to have Dr. Orsborn's error fixed which entails more braces due to the teeth shifting because Dr. Orsborn and the staff did not put on a retainer. He didn't even apologize for his mistake. He actually was VERY RUDE and tried to dismiss me by writing a check (which I did not accept). After consulting with a person that worked for an orthodontist, I was informed a person should not be charged for retainers until after treatment however orthodontist do it all the time because patients are unaware they are not supposed to be charged. RUN RUN RUN FAR AWAY FROM Dr. Orsborn
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Jan 23, 2020
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The appointments here are scheduled way too close together, basically right on top of eachother. You're rushed through your appointment. I don't know anyone that wants to pay thousands of dollars for treatment to be rushed through an appointment you only have once a month for an hour or 2 tops. They will make you wait into your appointment time but if you're late or can't make it they will charge you $20. Please shop around and be careful where you spend your money because once you're braced her
What went well
  • Office environment
  • Listened & answered questions
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Appointment was rushed
  • Long wait times
6 others found this helpful
Helpful
Nyla in Jacksonville, FL – Feb 27, 2017
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The staff is consistently friendly and professional. Dr. Orsborn is wonderful. He runs a practice with fair pricing, flexibility in appointment scheduling and excellent results. There is even a rewards program for youth that follow dental care instructions. My second child is currently under their care. I highly recommend this practice for orthodontics.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Laura P in Jacksonville, FL – Jun 03, 2016
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Dr.orsborn is very friendly. Great and personal with the parient. However, he is extremely expensive and over charges everyone for braces. He charges $4000 regardless if you get a complete set or partial and recommends the same wearing time for everyone making your out of pocket cost unnecessarily high and stuck with paying far more than you should
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Dec 02, 2015
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About Me

biography

Dr. Khalil Orsborn, DDS is an orthodontics & dentofacial orthopedics practitioner in Jacksonville, FL.
  • Orthodontics & Dentofacial Orthopedics

Locations

Practice

Office3890 Dunn Ave Ste 903 Jacksonville, FL 32218
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