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Dr. Karen Daly, DDS

Dr. Karen Daly, DDS

Dentistry

Dr. Karen Daly, DDS is a dentistry practitioner in Colchester, CT. She is accepting new patients.

4 Star Rating
Based on 21 reviews 4 Star Rating (21 reviews)

Practice

188 Norwich Ave Colchester, CT 06415
Patient Favorite Award

Dr. Daly is a patient favorite Dentistry Practitioner

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Daly's Reviews

Likelihood to recommend Dr. Daly

4.0
21 ratings, 7 with a written review
5 star
76%
76%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
24%
24%

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Friendly professional staff. Dr. Daly put me at ease and is knowledgeable about her profession
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
May 20, 2023
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Terrible first impression
My husband had his first appointment with Dr Daly, mine was to follow soon after. The woman checking him in refused to accept our insurance even though it was clear on our insurance card that there was dental coverage. She kept telling him to get a separate dental card or she would not accept him as a patient. She would not even attempt to input the information to confirm coverage as any other office would do. We have had no trouble with the insurance at our current dental office, and they were surprised that it happened to us. Terrible office support person there.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
2 others found this helpful
Helpful
Terrible office support – May 27, 2022
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I am a very nervous dental patient and I was very quickly put at ease. The front desk helped me figure out my new insurance and my hygienist was really thorough. Dr Daly answered my questions patiently and made me feel comfortable! Thank you to my neighbors for referring me to my forever office. I’ve never felt so good after a dental appointment!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 01, 2021
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Unprofessional! Doctor just canceled my appointments WITHOUT telling me, after I sent her a letter telling her how her receptionist treated my family rudely, lied about calling us & changed our appointment times without telling us, then would not see us. In the letter I also told her my husband and I wanted to remain patients, but my children would be transferring, I sent a record release and she still has not even released their records. I also sent her copies of Facebook comments from other people saying how the receptionist treated them. Very unprofessional
What went well
No results
What could be improved
  • Staff wasn't friendly
2 others found this helpful
Helpful
Sep 26, 2021
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Dr. Karen Daly is so professional and caring for her patients. We have had excellent work done by her. I won’t go anywhere else. I’m a baby when it comes to the dentist office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Kathy in Colchester, CT – Jan 03, 2019
Dr. Daly's Reply –
Thank you Kathy
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I experienced horrible customer service from this receptionist. I was a new client and was booked an appointment at 6 pm three weeks in advance. The secretary called me back one day prior to appt and told me it should have never been given to me, and offered another appt. four days later. I had waited three weeks for appt for broken tooth She then asked who had referred me, I said my insurance comp. as they listed taking new clients she refused to make an appt b/c I didn’t have a relative there
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Colchester CT – Oct 25, 2017
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Amazing Dr and staff amazing kind compassionate and clean neat office and equipment . Very triuthful. 100 stars!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Mar 21, 2016
Dr. Daly's Reply –
Thank you
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About Me

biography

Dr. Karen Daly, DDS is a dentistry practitioner in Colchester, CT. She is accepting new patients.
  • Dentistry

Patient Favorite Award

Dr. Daly is a patient favorite Dentistry Practitioner

    Read our methodology

    Locations

    Practice

    Norwich Ophthalmology Optical Inc.188 Norwich Ave Colchester, CT 06415
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