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Dr. Justin Jones, DDS
Dentistry
Dr. Justin Jones, DDS is a dentistry practitioner in Omaha, NE.
2.8 Star Rating
Based on 9 reviews 2.8 Star Rating (9 reviews)
Practice
3932 S 24th St Omaha, NE 68107Compare Dr. Justin Jones, DDS with other Dentistry Practitioners near you
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Dr. Jones' Reviews
Likelihood to recommend Dr. Jones
2.8
9 ratings, 5 with a written review
5 star | 44% | 44% |
4 star | 0% | 0% |
3 star | 0% | 0% |
2 star | 0% | 0% |
1 star | 56% | 56% |
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Denture did not fit
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jan 21, 2023
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Visited this location with all of my kids. Dr. Jones and staff were awesome! They were patient and very sensitive to my anxiety issue.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
JaQuala Yarbro – Jul 21, 2020
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I went in to have an infected tooth removed. I followed the aftercare instructions carefully but the swelling and pain grew worse days later. When I'd call him about it, he was always busy and never called me back. I went to another dentist since the pain was getting worse and she found that the infection from the removed tooth had spread through my gums since I wasn't given an antibiotic after the removal. I didn't know I even needed an antibiotic since he only gave me pain medication.
What went well
No results
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
4 others found this helpful
Helpful
Omaha, NE – Mar 01, 2017
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I would never ever recommend this bossiness to anybody, I paid them $700 cash for a procedure and once my insurance company paid them, they refunded me $500 and turned around and added those $500 to my billed. I brought this issue to their attention they reduced my bill by $500 but keep $200. Not a way to do business and their excuse was that their person that did billing was no longer with them. My family was with them for several years..... crocked way of doing business.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
3 others found this helpful
Helpful
Justin Jones DDS in Omaha, NE – Jul 30, 2016
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Saw Dr Jones on 3/2/16 with complaint of tooth ache. After X rays were taken and reviewed, he had no finding of my chief complaint. I received a cleaning but still had paid.
A week later I visited another dentist because I could not understand why I still had a tooth ache. The second dentist found a Crack in two of my teeth where the pain was radiating from.
What went well
- Wait times
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
5 others found this helpful
Helpful
Mar 29, 2016
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How was your experience with Dr. Jones?Overall Patient Satisfaction
9responses
Likelihood of recommending Dr. Jones to family and friends is 2.7777777 out of 5
About Me
biography
Dr. Justin Jones, DDS is a dentistry practitioner in Omaha, NE.Dentistry
Creighton University School Of Dentistry
2007University Of Nebraska At Omaha
Undergraduate School, 2001
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Locations
Practice
Summit Dental Associates3932 S 24th St Omaha, NE 68107
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