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Dr. John Zarrella, DMD

Dr. John Zarrella, DMD

Dentistry
35+ years of experience

Dr. John Zarrella, DMD is a dentistry practitioner in Ashland, MA and has over 35 years of experience in the medical field. He graduated from Boston University Henry M. Goldman School of Dental Medicine in 1987. He is accepting new patients.

3.3 Star Rating
Based on 15 reviews 3.3 Star Rating (15 reviews)

Practice

171 Main St Ste 100 Ashland, MA 01721

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Dr. Zarrella's Reviews

Likelihood to recommend Dr. Zarrella

3.3
15 ratings, 4 with a written review
5 star
53%
53%
4 star
0%
0%
3 star
7%
7%
2 star
0%
0%
1 star
40%
40%

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Questionable Ethics
His work is good, but as others have said - he really pushes for optimal and often unnecessary procedures. I also question his ethics. He told my wife that in order to obtain a partial denture she first needed to treat some teeth that he said had abscesses. This would require root canals and crowns. He also listed a fair number of cavities. The quote was just under $10K and did not include the denture. My wife was suspicious and two weeks later she went to another dentist and didn't tell him anything about Dr. Zarrella. This dentist found NO abscesses, fewer cavities. This other dentist did all the work including some restorative crowns, plus provided a partial denture for under $4K. And the work was excellent. Personally, I'd stay away from Dr. Zarrella.
What went well
No results
What could be improved
No results
Helpful
Dec 28, 2023
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Booked an appointment, took time off work, showed up for the appointment, found that the clinic was closed. When I called and asked, they said they had to close and I should have received a call. Guess what, I never did. I was a new patient. Never going back again!
What went well
No results
What could be improved
No results
Helpful
Aug 08, 2020
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Although I like the quality of work, find the pushy nature of procedures leads to doubts about appropriate next steps. Need to do a better job listening to patients concerns rather than a cookie cutter agenda of procedures.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Marlborough, MA – Feb 06, 2017
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Extremely pushy and sales-ey to the point that you don't know what you really need. I've always had healthy teeth and gums, without one cavity, and they convinced me I needed to return every three to four months for the first year with them, which my insurance would not cover. I have a retainer from when my braces were removed, which I use as a grind guard, yet they relentlessly harassed me via excessive phone calls to pay for an overpriced expensive replacement. I could go on and on.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
10 others found this helpful
Helpful
Jun 01, 2016
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About Me

care philosophy

We make you feel welcome at Zarrella Dentistry. We would love to have you as part of our dental family. Dr. Zarrella is dedicated to providing the best dental care options available for you to choose the treatment that best fits your needs. While...read more
  • Dentistry

  • Headache Management

  • Pediatric Dentistry

  • Endodontics

  • Periodontics

  • Prosthodontics

  • Cosmetic Dentistry

  • Dental Hygiene

  • Neuromuscular Dentistry

  • Orofacial Pain Dentistry

  • Emergency Dentistry

  • Boston University Henry M. Goldman School Of Dental Medicine

    Medical School, 1987

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Locations

Practice

John W. Zarrella D.M.D. LLC171 Main St Ste 100 Ashland, MA 01721
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