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Dr. Jerry Hu, DDS

Dr. Jerry Hu, DDS

Cosmetic Dentistry
25+ years of experience

Dr. Jerry Hu, DDS is a cosmetic dentistry practitioner in Soldotna, AK and has over 25 years of experience in the medical field. He graduated from University of Michigan / School of Dentistry in 1998. He is accepting new patients.

4.2 Star Rating
Based on 30 reviews 4.2 Star Rating (30 reviews)

Practice

125 N Binkley St Soldotna, AK 99669

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Hu's Reviews

Likelihood to recommend Dr. Hu

4.2
30 ratings, 16 with a written review
5 star
80%
80%
4 star
0%
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3 star
0%
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2 star
0%
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1 star
20%
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Over a few different visits I was advised that a cavity needed to be filled right away. After putting off the visit to get the cavity filled I found myself back in for another cleaning and exam. Voila, no mention of the 'supposed cavity'. This occurred twice in two different areas of my mouth. A year or two later with not even a toothache it was apparent that wasn't ever a cavity. I also began noticing how little time Hu was spending with me and if I did have a question I was stuck with one of his frequently changing assistants who made it pretty obvious that Hu was no longer available. The assistants would attempt to answer questions but it was pretty obvious they were winging it and really weren't going to be able give a knowledgeable answer. Frankly, I'm a bit surprised that a dentist that cares nothing about anything except your money still has any patients left. My only hope is that people will read this and go to one of the many caring and competent dentists on the peninsula.
What went well
  • Staff friendliness
What could be improved
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Will – Feb 14, 2024
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Dr. Hu is a friendly dentist who is jovial personally and skilled. His office however is comprised of an ever revolving door of workers who constantly misplace your personal medical information, incorrectly file bills, and repeatedly harass you based on incorrect information. Prior to offering a procedure, Dr. Hu agreed to bill at the usual and customary rate and he agreed to write off the difference if there was one. He did not follow through with this and we settled with his billers. His office managers change over a lot though, and every time he gets a new one they contact us demanding more money. We have gone through this four times in three years. I was just contacted a 5th time. Each person seems to be clueless. Dr. Hu charges substantially more than prevailing and accepted rates for many services. His office staff constantly changes and his staff suffers from severe disorganization. He is though, quite a nice man in person. Consumer beware.
What went well
  • Trusted the provider's decisions
What could be improved
  • Office environment
Helpful
Austin – Apr 17, 2021
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I have been in healthcare education for nearly 25 years and has achieved the level of a full tenured Professor at a world renowned institution. I have taught and interviewed thousands of students who are now practicing healthcare professionals from lab technicians to doctors and dentists. To me, a good practitioner is someone who is not only passionate about their trade but stay abreast of their profession by constantly attending professional continuing education conferences, giving presentations both self-submitted and invited, and contribute to their profession through scholarly work. Dr. Jerry Hu is all that and more. This is evident by the numerous credentials he has obtained over the years beyond his original dentistry training and other scholarly activities. He attends professional conferences on a regular basis and is invited throughout the world for lectureships and workshops. He is a constant professional and the State of Alaska is very lucky to have him. Recently, I wa
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
PH – Jul 29, 2019
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I love my new smile and great oral health. Thank you Dr. Hu
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
deric in anchorage, AK – Apr 08, 2018
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High tech, highly skilled and very gentle dentist. Amazing work!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jon in Anchorage, AK – Dec 17, 2017
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Hands down, Best cosmetic and implant dentist in Alaska!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Las Vegas, NV – Nov 28, 2017
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Love my new smile! Thank you sooo much Doc.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Stern in Anchorage, AK – Jul 15, 2017
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Started seeing Dr. Hu when there were no other available Dentists in the Soldotna, AK area. He worked with my teeth, & especially after my automobile accident, then following my cancer. He has been patient, knowledgeable & tender. Always willing to work with me to obtain the upmost and highest dental care that is out there in the field. He keeps his associates/office updated in the latest technologies & training. He constantly is learning efficient ways to work with dental & now sleep apnea! ***
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rochelle Hanson in Sterling, Alaska – Oct 28, 2016
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Dr. Hu is the absolute best. I have been his patient for a number of years, and I have always received excellent care. I highly recommend him. Along with Dr. Hu being superb, his staff are the most courteous and professional people I have encountered in any profession. This is the dentist - and staff - to visit.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Charlotte Yarbrough in Soldotna, AK – Sep 16, 2016
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I am so thankful about Dr. Hu. I had seen my prior dentist for 25 years and he always told me I had no cavities even though I had pain. After 2 recent extractions and 3 root canals, I decided to get a 3rd opinion from Dr.Hu. He showed me on the xrays that I still had 4 cavities. I got them just in time, thank God! Dr. Hu let me see in the mirror all the decay and yuck under my old broken silver fillings! I would have had maybe another root canal if it weren't for Dr. Hu's thoroughness!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Anchorage, Alaska – Sep 03, 2016
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Dr. Hu and his staff seemed nice. BUT even though he is very educated, professional and courteous he told me I had several cavities. I have never had a history of that many cavities so I went and got two more second opinions. X Rays were taken comprehensive exams were done and both dentists told me I did not have ANY cavities. I was dumb founded. He seemed so nice and trusting but I was lied too. BEWARE. He seemed so awesome but just another Greedy person.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Disappointed in Anchorage, AK – Aug 31, 2016
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Dr. Hu shows COMPASSION and KINDNESS in administering his dental expertise. He, and his ENTIRE STAFF have a heart of gentleness and serving to every person who needs dental care. I know that their schedule is busy, but when I am there, they treat me as if I am the only patient during that time. Their skills and talent are EXCELLENT, but they also take the time to educate and inform me in areas that I have a need. This is the BEST dental clinic that I have ever experienced in my entire life!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Betsy in Soldotna, AK – Aug 18, 2016
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If I could have given 10 stars I would have! Dr. Hu's office squeezed me in for an appointment that would not have qualified as an emergency but was an emergency in my eyes. Then once I got to the office, Dr. Hu gave an even better fix than what I originally thought would be possible! He and his staff were incredibly helpful and welcoming and courteous!!! Michelle
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Michelle in Soldotna, AK – Jul 16, 2016
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We ar so lucky to have Jerry hu In alaska He is the best dentes i have ever been to bill mccormick
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Bill McCormick in Soldotna, AK – Jul 02, 2016
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Best Dentist ever! His dedication and qualifications are impressive. My smile makeover is more than everything I dreamed of. The office is so nice, too. They have offered to see me on weekends and special business hours. His team is so friendly! I have a friend who is frequently late and often no shows for his appointments, but his office is so generous and kind that they waived my friend's fees-- even though I think the office is being taken advantage of. As always, karma will rule.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Jennifer L. in Kenai, AK – Jun 28, 2016
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Dr. Hu/staff schedule appointments without patient input, give referrals to specialist whom he later says are bad, charges 'no show' fees even if you cancel in advance, charges 'no show' fees if you do not return his calls, does not personally return calls even when requested, office turn over is high (hmm), some office staff is rude and cannot justify their policies (DJ), cancels some of his appointments due to double booking, second opinions differ from his, drops patients who question him...
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Ray Archuleta in Homer, AK – Jun 21, 2016
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About Me

care philosophy

Focusing on Dental sleep Medicine, implants, and cosmetics

biography

Dr. Jerry Hu, DDS, grew up in Soldotna, Alaska, the heart of the Kenai Peninsula and home of the world record King Salmon. He graduated from Soldotna high School in 1991, earning abundant local, state and national scholarships and was also admitted...read more
  • Cosmetic Dentistry

  • Pediatric Dentistry

  • Orthodontics & Dentofacial Orthopedics

  • Endodontics

  • Dentistry

  • Laser Dentistry

  • Neuromuscular Dentistry

  • Sports Dentistry

  • Orofacial Pain Dentistry

  • Sleep Medicine Dentistry

  • Emergency Dentistry

  • Aaid - American Academy Of Implant Dentistry

    Fellowship Hospital, 2015
  • Mastership For Icoi- International Congress Of Oral Implantology

    Fellowship Hospital, 2014
  • Icoi - International Congress Of Oral Implantology

    Fellowship Hospital, 2013
  • Iadfe - International Academy Of Dental Facial Esthetics

    Fellowship Hospital, 2011
  • The Las Vegas Institute

    Fellowship Hospital, 2011
  • University Of Michigan / School Of Dentistry

    Medical School, 1998
  • University Of Michigan / Ann Arbor

    Residency Hospital, 1998
  • English

  • Mandarin

Locations

Practice

Smiles of Alaska LLC125 N Binkley St Soldotna, AK 99669
1

Practice

Smiles of Alaska LLC880 Seven Hills Dr Ste 180 Henderson, NV 89052
2