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Dr. Janice Chou, DDS

Dr. Janice Chou, DDS

Endodontics

Dr. Janice Chou, DDS is an endodontics practitioner in Newport Beach, CA. She is accepting new patients.

4.2 Star Rating
Based on 33 reviews 4.2 Star Rating (33 reviews)

Practice

1441 Avocado Ave Ste 509 Newport Beach, CA 92660

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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Chou's Reviews

Likelihood to recommend Dr. Chou

4.2
33 ratings, 21 with a written review
5 star
79%
79%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
21%
21%

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I had recently fallen while hiking and had extreme trauma and pain to my front teeth. My dentist referred me to Dr. Chou and I was very nervous as this was my first root canal. I would just like to thank everyone in the office for their patience and guiding me through step by step. It was a wonderful and painless experience and they were very comforting during a stressful time.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 13, 2023
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Dr Chou and her staff are very well experienced. Dr Chou and her assistant made me feel so comfortable and told me what they were doing every step of the way.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 31, 2023
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Just do yourself a favor and don't go there. I just had one of my worst dental experiences ever. This place is a rip off. They had me do a CT scan on-site before I even see the doctor, which they said "It's necessary for you but unfortunately uncovered by your insurance!". They had me pay $200 for that. And then I saw the doctor, which was the most rushing dentist I have ever seen. She was not even giving me the chance to talk. She spent a grand total of maybe 5 minutes with me, for which they charged me another $100. So I basically ended up paying $300 on the spot for nothing. Also, the doctor was very rough with her assistant!
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
1 other person found this helpful
Helpful
Ahmed – Jul 01, 2021
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Dr. Chou is the best doctor. She is very talented and quick. Her injection was painless and made the whole experience a great one. Her staff were so sweet and accommodating. Dr. Chou and her assistant, Lauryn, were an efficient team and made me feel very comfortable throughout the entire procedure.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 07, 2020
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Dr. Chou is an outstanding Endodontist. My dentist sent me to her for a root canal. Her awesome staff was able to fit me in the same day due to the excruciating pain I was in. They took me back right away, explained what procedure was appropriate and completely put me at ease. Dr. Chou and her staff were very sweet, knowledgable and professional! They went above and beyond and I highly recommend them!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Lisa – Jul 17, 2019
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Dr. Chou and her staff demonstrated a welcoming and friendly demeanor. Dr. Chou clearly exhibited a high level of expertise and professionalism throughout my visit. I also appreciated the extra time and explanation of the procedure that was being performed. Providing a relaxed atmosphere by the staff gave me a great deal of comfort and made my visit a pleasant one.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
William in Newport Beach, CA – Feb 20, 2019
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This was, hands down, the best experience I have ever had with a dental practice. I was treated with such kindness, care and dignity. I highly recommend Dr. Chou and her staff if you are ever in need of a root canal.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
D Rogers in Huntington Beach, CA – Feb 05, 2019
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I am so pleased with the level of care I received at this office. The front office is a pleasure to deal with from making appointments to billing questions. The dental assistant was excellent at keeping me calm during the procedure. Dr. Chou is a very talented Endodontist. During the root canal, Dr. Chou and her assistant make a great team, they work as if they are telepathic!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Taylor in Laguna Beach, CA – Jan 29, 2019
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I don’t think anyone likes going in for a root canal. However for someone with extreme fears like me, the thought is downright terrifying. Thankfully for me, Dr. Chou and her staff were extremely kind and patient. They did everything they could to ensure that I was comfortable. This was probably one of the best dental experiences I’ve ever had! Thank you to Dr. Chou and her awesome staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
S Cannon in Laguna Beach, CA – Jan 19, 2019
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I recently needed an emergency root canal and was referred to Dr. Chou’s office. Sylvia was kind and able to fit me in immediately. Dr. Chou and Jamie took care of my tooth and was the absolute best. They calmed my nerves and even made me laugh. I will be going back to complete my emergency care and I’m happy to say that my tooth feels better already. Thank you Dr. Chou and team!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
B in Irvine, CA – Dec 30, 2018
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It was such a pleasure to visit Dr. Chou’s office for my root canal. Dr. Chou and her staff are so welcoming and friendly. They made sure I was comfortable during the procedure. They even gave me a warm blanket to use. The care and thoroughness of the treatment was exemplary!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jenna in Corona Del Mar, CA – Dec 18, 2018
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I can’t say enough positive things about Dr. Chou and her staff! They are professional, yet personable and really care about my health and happiness. They were great about working with my busy schedule and they followed up with sincerity and thoughtfulness after my procedure. I had a pleasant experience and recommend Dr. Chou to anyone in need of a root canal.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Esmeralda in Huntington Beach, CA – Dec 06, 2018
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I had a great experience at Dr. Chou’s office. Her team was top notch. Dr. Chou did a nice job at explaining everything and listening to what I had to say. She kept me calm during my appointments and answered all of my questions. I would highly recommend this office to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jeffrey in Newport Beach, CA – Nov 27, 2018
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I went to Dr. chou’s office as a referral from my dentist to get a root canal. It was my first time ever having to have a root canal done. It was a great experience! I felt no pain during the procedure. They were all so kind and explained everything so well. The whole process was very smooth. I definitely recommend!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Isabella – Nov 14, 2018
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This is an exceptional practice, both in the quality of the clinical care and in the care and support given to the patient. Dr. Chou genuinely connects to her patients, herself and her assistant take the time to give a thorough explanation of the procedure. Also, the front office called to follow up after the procedure was complete. I’m grateful for the outstanding capability of the entire staff. It is refreshing to see such devoted care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cullen in Laguna Beach, CA – Nov 02, 2018
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I love this office! Everyone I came in contact with was extremely kind. Everything was explained throughout my visit. They even called to check up on me after the procedure. Top notch office!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Kate in Newport Beach, CA – Oct 30, 2018
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Having just completed my first root canal, Dr. Chou and her staff did a thorough job of ensuring that all the details were executed flawlessly throughout the procedure. I found Dr. Chou was educated, experienced and friendly. The procedure was painless and much quicker than expected due to the coordinated efforts of Dr. Chou and her sweet assistant, Jamie. Also, I am thankful to Sylvia for doing an excellent job at explaining my insurance coverage. Thanks for a pleasant overall experience!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Paul in Newport Beach, CA – Oct 18, 2018
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Great experience!! I just had a Root canal completed by Dr Chou, and it went perfectly! She and her staff were very compassionate and professional. Very nice office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Roni in Rancho Santa Margarita, CA – Sep 01, 2017
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I have been a patient at Dr. Chou's practice for 3 years. She is an excellent endodontist, and very skillful at what she does. Her office is clean and has the most high-tech equipment. Staff are caring, sweet and helpful. I am glad my dentist referred me to her practice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Newport Beach, CA – Jan 10, 2017
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My experience in Dr Janice Chou's was really great. This was my first time needing a root canal, so I was very nervous. This office made me feel very comfortable. the procure was easy and my insurance was processed very efficiently by the office manager.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Diana in Newport Beach – Nov 09, 2016
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About Me

biography

Dr. Janice Chou, DDS is an endodontics practitioner in Newport Beach, CA. She is accepting new patients.
  • Endodontics

Locations

Practice

Office1441 Avocado Ave Ste 509 Newport Beach, CA 92660
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