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Dr. Heidi Stauffer, DDS

Dr. Heidi Stauffer, DDS

Dentistry
15+ years of experience

Dr. Heidi Stauffer, DDS is a dentistry practitioner in Westerville, OH and has over 15 years of experience in the medical field. She graduated from Ohio State College of Dentistry in 2007. She is accepting new patients.

4.9 Star Rating
Based on 353 reviews 4.9 Star Rating (353 reviews)

Practice

124 County Line Rd W Ste A Westerville, OH 43082

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Dr. Stauffer's Reviews

Likelihood to recommend Dr. Stauffer

4.9
353 ratings, 80 with a written review
5 star
95%
95%
4 star
3%
3%
3 star
1%
1%
2 star
0%
0%
1 star
1%
1%

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Dental PTSD
Dr Stauffer will diminish you as a person. She disregarded what I wanted and what I asked for. She became incredibly condescending because I dared to tell her what I wanted, expected, and needed. The worst part was that her dental assistant made assumptions about me, about my health, about my mental health, and regarding my educational level. I'm a practicing neurologist with a thriving practice. If I treated my patients the way I was treated at this dental office, I wouldn't have a practice! This dentist needs to educate her staff to avoid making assumptions about people they've never met before. She needs to educate her dental assistant that when she makes assumptions it affects the care people seek. She needs to avoid telling people they have mental health issues, health diagnosis, and assuming she's more educated than they. She very clearly isn't educated enough to make those determinations. She was insensitive and rude. I would fire her on the spot!
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Sam S – Oct 11, 2024
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Always top-notch
Lauren is thorough, professional and friendly: it's a pleasure getting your checkup. Heidi is personable and never rushed, alway takes the time to make sure the procedure is done correctly with your comfort as their goal.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 13, 2023
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Was prompt, thorough, and very knowledgable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nathan Washington in Westerville, OH – Feb 10, 2022
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Dr. Heidi is awesome! She makes me feel comfortable while being there.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Brandon Bigelow in Westerville, OH – Feb 03, 2022
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My wife and I have gone to Dr Fulton and now Dr Stauffer for 25 years and really like their friendliness and professionalism. The whole staff goes out of their way to make you feel comfortable and want to ensure you know what their doing and why. For this appointment, Lauren did my exam and cleaned my teeth and did a wonderful job.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anthony Burgess in Westerville, OH – Dec 14, 2021
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Great experience with Dr. Heidi as always. Even though I need to return with dental work to be done, I always leave with a smile on my face.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
John Fleck in Westerville, OH – Dec 10, 2021
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I broke a tooth and had to have the crown replaced. I My appointment was scheduled quickly and the procedure was painless. Even though it was an unscheduled appointment, Dr. Stauffer took the time to answer all my questions. I had another tooth that was bothering me and she took the time to look at that tooth as well and make some suggestions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nancy Spendlove in Sunbury, OH – Oct 28, 2021
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The entire staff is so friendly and kind. I really feel like I am in good hands with them!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Shelli Ledford in Westerville, OH – Sep 09, 2021
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Dr. Stauffer listens and cares for her patients and their concerns. The office is professionally staffed with equipment and personnel. Easy access location and parking within fifty feet of entrance. Highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
1 other person found this helpful
Helpful
Larry Wilkes – Aug 31, 2021
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Office staff is very kind and always happy. Kim is fabulous. She does a wonderful job cleaning teeth. She cares and takes her time.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Marie – May 20, 2021
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Called the office with a broken tooth and they got me in immediately. My regular dentist could not see me for a month. Dr. Stauffer took time to explain what needed to be done to correct my condition and then shared some of her background. Both she and the staff are very friendly and the facility presents itself well. I have decided to make Stauffer Family Dental my dentist of choice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mark Cochran in Westerville, OH – Apr 01, 2021
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Dr. Heidi is amazing. I realized I had an abscess tooth after work on Friday & called her cell. She responded in minutes, sending a prescription into a 24 hr pharmacy. She then followed up all weekend with me even though she was at a family function out of town. Early Monday morning her staff called me to get me in the office that morning. Never had such a great experience when feeling ill.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lydia Furmanchik in Westerville, OH – Mar 18, 2021
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My family has been seeing the good people at Stauffer Family Dental for at least 34 years. We highly recommend the staff and their wonderful care for every patient that walks through the door. While I am currently stationed outside of the CONUS, I called several days ago and asked for them to call me if they had a cancellation on a specific date that I was back in the country. Sure enough--they called and fit me into the schedule for a cleaning and a filling. It's just who they are.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jon Trainer in Westerville, OH – Feb 19, 2021
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Dr. Heidi and her staff are kind, caring, knowledgeable providers of high quality dental care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kevin Brennan in Sunbury, OH – Feb 09, 2021
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The A team love these people!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cindy Garbuglio in Galena, OH – Jan 12, 2021
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I trust Dr. Stauffer completely. I have had many dental issues over the years. She listens to my concerns and lays out a plan of how to address them. Dr. Heidi and her team are knowledgeable, thorough, and friendly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ann Mowad in Worthington, OH – Nov 18, 2020
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Dr. Stauffer was super sweet! I really enjoyed her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Hannah Fluty in Columbus, OH – Nov 03, 2020
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Highly capable and experienced and very personable. Explains everything that she’s doing.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Karen Estabrook in Columbus, OH – Sep 21, 2020
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Thanks Dr. Stauffer for reviewing my implant problem and discussing it with my Fl. Dentist. That was above and beyond and I appreciate it. Frank Hance
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Frank Hance in Westerville, OH – Jul 30, 2020
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The staff and Dr. Stauffer were punctual, friendly, and competent.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joyce Isler in Westerville, OH – Jul 10, 2020
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About Me

care philosophy

Dr. Heidi treats all her patients like family and tries to make them feel at home in the dental office.   Dr. Heidi strives to gain the trust of each patient through open communication.  She tries to make her...read more

biography

Dr. Heidi practices in Westerville with Dr. Brad Fulton, her family dentist from when she was a child.  He has been practicing in Westerville since 1979 and she joined the practice in April of 2014.

Dr. Heidi grew up in Worthington,...
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  • Dentistry

  • Cosmetic Dentistry

  • Sports Dentistry

  • Ohio State College Of Dentistry

    Medical School, 2007
  • Saint Louis University

    Undergraduate School, 2003
  • Saint Louis University School Of Medicine

    Undergraduate School, 2003

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Locations

Practice

Heidi A. Stauffer DDS124 County Line Rd W Ste A Westerville, OH 43082
1
  • Call
  • Fax
  • Hours
    • Mon: 7:30am - 4:30pm
    • Tue: 7:30am - 4:30pm
    • Wed: 7:30am - 4:30pm
    • Thu: 7:30am - 4:30pm
  • Directions