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Dr. Haven Williams, DDS
Dentistry
Dr. Haven Williams, DDS is a dentistry practitioner in El Paso, TX.
3.3 Star Rating
Based on 27 reviews 3.3 Star Rating (27 reviews)
Practice
1715 Weston Brent Ln # A El Paso, TX 79935Compare Dr. Haven Williams, DDS with other Dentistry Practitioners near you
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Dr. Williams' Reviews
Likelihood to recommend Dr. Williams
3.3
27 ratings, 11 with a written review
5 star | 56% | 56% |
4 star | 0% | 0% |
3 star | 4% | 4% |
2 star | 4% | 4% |
1 star | 37% | 37% |
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No one better
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
DrenH – Jun 26, 2024
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I love Dr. Williams and his staff! He never tries to "upsell" or talk you into expensive procedures. I had a bridge made there about 20 years ago. When it came loose recently he gave me the option to try re-cementing it rather that making a whole new one. Advising it may not work, but we could try and see.
It has held beautifully and I appreciate not being forced into an expensive alternative. Eventually, I'm sure it will have to be completely re-done, and I would not go anywhere else to have it done but Dr. Williams!
What went well
- Staff friendliness
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Lynell A Dominguez – Jun 26, 2021
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My parent was traumatized going to Williams' office. They were treated unprofessionally and shamed for having a complicated medical history. If you require a complex procedure or anything that necessitates more attention, I recommend going elsewhere. Bottom line, he (the father, not Seth) doesn't review his patients' medical history, and will drop you like a hot potato mid-procedure on a whim. He also commented on my parent's looks and appearance that made my parent feel very uncomfortable.
What went well
No results
What could be improved
- Didn't listen or answer questions
1 other person found this helpful
Helpful
Mar 27, 2021
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Dr. Williams really cares about his patients. It is nice to see the same friendly staff whenever I make an appointment or have my teeth cleaned/worked on. To be remembered by name and not just a number is a big plus in my book. I also like that Dr. Williams will do a silver filling or gold crown upon a patients request. When discussing treatment, he is honest about what is best for the patient. Dr. Williams office feels like home. Five Stars!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
J – Sep 01, 2020
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I've been a patient for over 10 years and I have no complaints. Everyone is always friendly and helpful. Dr. Haven fixes my teeth with such ease. I have never experienced pain. I am extremely happy going here and I always recommend his services.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Mariana Duran – Aug 28, 2020
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Have been going to Dr. Williams for 10 years. He was my best find when I came to El Paso. He gives the best injections and I have been pleased with him and his friendly staff. Keep up the good work.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Aug 13, 2020
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I needed a bridge done and after many consults with other dentists, I chose Dr. Williams. He did a great job and my bridge looks natural and not fake. Not only was I pleased with his service but also the staff was very nice and friendly. It was a great experience overall.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 13, 2020
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Had broken tooth and he got me in right away. Great experience. He took care of me with no pain .my first root canal. I was happy.
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Aug 13, 2020
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very unprofessional staff
What went well
No results
What could be improved
- Staff wasn't friendly
Helpful
Jul 15, 2020
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Terrible bedside manner. While working on my teeth the dental hygienist needed to rinse my mouth with water and I started gagging at which point Dr. Williams told me in a very condescending way "Don't do that". What was I suppose to do? choke on water. Will never see him again. It's true what other people say of him: he goes from one room to the other attending other patients, always rushing. Don't expect him to give you the attention other dentists in the El Paso area give you.
What went well
- Office environment
- Staff friendliness
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
May 13, 2020
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HR did not correctly perform my root canal nor correctly make or adhere my old school metal crown. After 4 years I had to get a retreat because of a missed Canal which was so infected it took a whole month to clear enough to do the procedure. I also had to get it recrowned because the metal crown wasn't placed correctly, it was leaking food debris into my tooth when the root canal retreat was performed.The gaps between my two teeth on either side of my crown are so HUGE I get food impaction too.
What went well
- Office environment
- Appointment scheduling
- Staff friendliness
- Wait times
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Rachel – Feb 25, 2017
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How was your experience with Dr. Williams?Overall Patient Satisfaction
27responses
Likelihood of recommending Dr. Williams to family and friends is 3.3333333 out of 5
About Me
biography
Dr. Haven Williams, DDS is a dentistry practitioner in El Paso, TX.Dentistry
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Locations
Practice
Office1715 Weston Brent Ln # A El Paso, TX 79935