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Dr. Guillaume Lepine, DMD

Dr. Guillaume Lepine, DMD

Dentistry

Dr. Guillaume Lepine, DMD is a dentistry practitioner in Cranston, RI. He is accepting new patients.

4.8 Star Rating
Based on 88 reviews 4.8 Star Rating (88 reviews)

Practice

1280 Park Ave Cranston, RI 02910
Patient Favorite Award

Dr. Lepine is a patient favorite Dentistry Practitioner

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

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Dr. Lepine's Reviews

Likelihood to recommend Dr. Lepine

4.8
88 ratings, 75 with a written review
5 star
92%
92%
4 star
2%
2%
3 star
0%
0%
2 star
0%
0%
1 star
6%
6%

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they deny what they said
I visited this practice for a dental implant consultation after being informed by the staff that this service would be provided at no cost. Based on this assurance, I proceeded with the appointment under the impression that there would be no associated charges after checking with them three times.1. I called his office and was confirmed 'It's free.'2. When I was at his office, I was asked to provide my insurance information. I asked why since I was there only for a consultation. I was told, 'It's for the purpose of the cost estimation.'3. The doctor asked me to do an x-ray during the visit, and I asked his assistant, 'I didn't have to pay for this, right?', and she said, 'No.'However, I was informed by my insurance company that he filled a claim for the consultationand the x-ray (my insurance doesn't even cover the x-ray). I called his office but no help was provided. As a patient, I really don't know how to avoid unexpected expenses given what I've done.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
frustrated customer – Nov 08, 2024
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Dr.Lepine is the best highly recommended.
Always had a fear of dentists, I went there his staff made me feel comfortable, I had four mini implants done, extremely nervous didn't know what to expect, I went there felt relaxed comfortable, absolutely no pain at all during procedure, I can't Thank Dr Lepine and his staff enough they changed my life, I highly recommend them.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Robert Perry – Sep 12, 2024
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Dr. Lepine is awesome!
I was having a problem with a toothache and Dr. Lepine fit me in without an appointment! He was very thorough with his examination and we were able to talk through the problem. I never felt rushed or that he was too busy for me. He even told me to call and ask to speak to him personally if I had any more problems with my teeth! That's quite unusual these days. I highly recommend Dr. Lepine for all your dental needs. He's cute too ;D
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Satisfied customer – May 08, 2024
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Highly recommend
Very knowledgeable, friendly and helps relax you. The office is also very clean.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 30, 2024
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Love My New Teeth
Office staff helpful. I recommend Dr Lepine.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 20, 2024
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Great
It’s always a pleasure to see Karen the Dental Hygienist and Dr. Lepine! They make going to the dentist a very pleasant experience!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 29, 2024
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Horrible
The worse dentist ever!!! He will seem concerned until he gets paid!!!
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Feb 25, 2024
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Found my new dentist
When my dentist of twenty years retired, I was wondering if I could ever replace him.I believe I have. I find Dr. Lepine’s office to be efficiently run, the staff very friendly, myhygienist Karen is great and Dr. Lepine to be friendly, but also professional and knowledgeable.
What went well
No results
What could be improved
No results
Helpful
PJS – Feb 19, 2024
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First visit
I have not been to a dentist for a long time. I had a bad experience with one in my past. From calling for an appointment to leaving the office, this has been a very pleasant and professional visit. I will be using 508Dental for my dental needs.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Steve – Feb 16, 2024
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First visit
The office is clean, staff were very attentive and prompt! Looking forward to having Dr Leone and staff for many years to come
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 15, 2024
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Buccal fat removal
I recently had a buccal fat removal procedure with Dr. Lepine. His office is beautiful and very clean. All of the staff were very friendly and made me feel as comfortable as I possibly could, I was very nervous. The surgery itself was very fast and little to no pain/discomfort. I’m seeing the results already and they look great. Dr. Lepine did an amazing job and I highly recommend him!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
BethAnn E. – Dec 09, 2023
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If you have to go!!
If you have to go to a dentist Dr Lepine and staff are the best. You will be treated by staff that really care! Wendy is my hygienist, she is very careful with treating me knowing that I am nervous about being at any dentist. She takes good care of me. Dr Lepine is honest with me and I trust him. If your not a fan of going to the dentist, which I don’t know anyone who is, go there you won’t be disappointed! Believe Me!!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Patricia Dias – Sep 27, 2023
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Destroyed my dentures and my belief in Dentists
I went in and was convinced to pay 6600 for two root canals and two crowns. I had extreme anxiety I believe I was taking advantage of. Because of that anxiety. I was never offered their insurance plan which would have saved me 20% on the $6,600 I spent on the two root canals and two crowns when I should have had them just pull my teeth and give me dentures instead of ruining my partial dentures. Trying to fit crowns in with them so I can plane to them and ask them to return my money for the work that they did not complete and would not complete because I did not want to go back. I did not feel comfortable. I went back second time after having the partial crowns put in. They put the wrong crowns in. Had them in my teeth sideways and then convince me to pay for insurance for a comprehensive exam. Told me I had to have another root canal. Maybe I should just get implants. Quote me 45,000 for the rest of my teeth im appalled at the office managers disregard for my asking to be refunded..
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Dan – Sep 25, 2023
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Best place for dental care
Dr. Lepine and staff are always courteous, caring and give the best care possible. They explain your options clearly and are willing to answer any questions that you have. Would recommend anyone to go here! Feel very lucky for me and my family!Thank you!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 23, 2023
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Excellent service in every way. I have had very kind and professional interactions with everyone associated with this outstanding dental office.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 14, 2023
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Dr Lepine’s staff
Everything and everyone in Swansea office are great. Office is clean and staff were helpful in all my concerns.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Michael – Jul 20, 2023
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Pleasantly surprised.
My visit went better than I had anticipated. I have always had terrible anxiety when ever I had to go to the dentist. It was because of bad experience as a child. Dr Lepine alleviated my fears and I left the office very calm. I am having a lot of work done and I’m actually looking forward to having the procedures. Dr Lepine is a good dentist.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 12, 2023
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Dental Hygienist
Clean, bright office. Welcoming and knowledgeable front desk staff. Very thorough and detailed cleaning with great concern for my comfort and follow up with any questions and concerns.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 11, 2023
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Excellent service
Dr. Lepine addressed all my needs and concerns. He was able to educate me on the many ins and outs of my teeth. He brought a calming presence to such an anxiety provoking moment. He was efficient, kind, and caring with a sense of humor! His support staff was also great. They really enjoy their jobs and provide excellent service and highly quality care. I highly recommend visiting Dr. Lepine for your dentistry needs.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mercedes – Jun 15, 2023
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Great visit
I has a great visit with Wendy and Dr. Lepine. Everyone in this office is very professional.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 12, 2023
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About Me

biography

Dr. Lepine is the founder and CEO of 508-Dentist and AestheticA. He graduated from the University of Montreal, received an Advanced Dentistry degree at UMDNJ and then became Chief Resident at the Staten Island University Hospital. He...read more
  • Dentistry

  • Pediatric Dentistry

  • Orthodontics & Dentofacial Orthopedics

  • Endodontics

  • Prosthodontics

  • Adolescent Medicine

  • Cosmetic Dentistry

  • Sedation Dentistry

  • Laser Dentistry

  • Neuromuscular Dentistry

  • Sports Dentistry

  • Orofacial Pain Dentistry

  • Emergency Dentistry

  • Special Care Dentistry

  • Holistic Dentistry

  • English

  • Arabic

  • French

  • Khmer

  • Portuguese

  • Spanish

Patient Favorite Award

Dr. Lepine is a patient favorite Dentistry Practitioner

    Read our methodology

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    Locations

    Practice

    Paul J. Matrullo DDS PC1280 Park Ave Cranston, RI 02910
    1
    James E. Royer D.M.D. PC1010 Gar Hwy Swansea, MA 02777
    2