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Dr. Gerald Upton, DDS
Dentistry
Dr. Gerald Upton, DDS is a dentistry practitioner in Raleigh, NC. He is affiliated with Rex Hospital.
4.6 Star Rating
Based on 9 reviews 4.6 Star Rating (9 reviews)
Practice
8300 Health Park Ste 215 Raleigh, NC 27615Compare Dr. Gerald Upton, DDS with other Dentistry Practitioners near you
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Dr. Upton's Reviews
Likelihood to recommend Dr. Upton
4.6
9 ratings, 6 with a written review
| 5 star | 89% | 89% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 11% | 11% |
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Very positive experience!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
EdieSki – Dec 09, 2022
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Great experience!
What went well
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Oct 19, 2022
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Dr. Upton is the best! I've had several extractions, bone grafts & implants - all very comfortable experiences and no problems at all with healing, implant precision & later, final restorations from a different specialist. The entire staff is kind & caring and they work well with each other and their patients. Would definitely return to Dr. Upton when I need more work done.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Oct 21, 2021
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My daughter had her wisdom teeth removed by Dr. Upton in July of 2019 and it was a horrible and torturous experience for her. She received sedation at the beginning of the procedure but she awoke while he was working on removing the second of the four teeth. He saw that she was awake. She felt everything he was doing and the pain was terrible. Her mouth was being held open and her arms were strapped down so she had no real way to stop it. So she laid there crying while he finished the procedure. Then the bill comes and they want to charge me extra money for sedation. I told them what happened and they said she must be making it up from the sedation and that I have to pay. This is a horrible way to treat a patient and I don't know how they can stay in business. I would NOT recommend this office for any service.
What went well
- Explained conditions well
- Wait times
What could be improved
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
Helpful
Nov 26, 2019
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Dr. Upton is THE GREATEST. He is very professional. All dentists should strive to be more like him.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Anne Alford in Angier, NC – May 03, 2018
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Great doctor, explains what is going on and is very patient.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Allen G. in Raleigh, NC – Mar 03, 2016
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How was your experience with Dr. Upton?Overall Patient Satisfaction
9responses
Likelihood of recommending Dr. Upton to family and friends is 4.5555553 out of 5
About Me
biography
Dr. Gerald Upton, DDS is a dentistry practitioner in Raleigh, NC. He is affiliated with Rex Hospital.Dentistry
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Locations
Practice
Gerald W. Upton DDS MS PhD PA8300 Health Park Ste 215 Raleigh, NC 27615
Gover & Gover DMD PA2310 Myron Dr Raleigh, NC 27607
Affiliated Hospitals
- Recipient of 17
hospital awardsView all awardsOutstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all patient feedbackHow patients felt about the care they received at this hospital.
87%Patients said they were given information about recovering at home3% higher than the national average
81%Patients said that doctors always listened to them and explained things well5% higher than the national average
Learn more about how Healthgrades measures Hospital Quality
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