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Dr. Erix Santillana, DDS

Dr. Erix Santillana, DDS

Dentistry

Dr. Erix Santillana, DDS is a dentistry practitioner in West Covina, CA. He is accepting new patients.

3.4 Star Rating
Based on 5 reviews 3.4 Star Rating (5 reviews)

Practice

410 E Merced Ave Ste A West Covina, CA 91790
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Dr. Santillana's Reviews

Likelihood to recommend Dr. Santillana

3.4
5 ratings, 5 with a written review
5 star
60%
60%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
40%
40%

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Good dentist
A very good dentist helped me a lot and fixed my dental problems. I recommend it, it has a lot of experience
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 10, 2025
Translated from the original Spanish.
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Great service
Frankly was worried about going to this guy because of the bad reviews, but i went anyway because it was close and they were available. Gotta say the brotha knows his business, went in a man with pain left a man without, it was that easy. I've been solid ever since
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 04, 2024
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This people do not pay their bills
I work at a dental lab in Buena Park. Dr. Santilliana's assistant requested us to do some work for them, which was fairly inexpensive. To be exact, the cost was only $60.43. I've contacted his office so many times and asked for payment but I never received the payment. I gave up calling because they don't pick up any of the calls anymore even after I left messages.
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
4edental Lab – Sep 30, 2022
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Dr Santillana quoted me $2,000. To fix my teeth and agreed to extend me credit. After the procedure his assistant applied for a care credit card in my name, forged my signature then maxed out the card for $5,000.00. 2 years later, he finally agreed to refund my money, back in August, and to date still hasn’t refunded my money.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Jan 16, 2020
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I was very fearful, but Dr. Santillana had a lot of patience with me and the implants he gave me were a success. Really how lucky I was to find such a qualified professional.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
May 08, 2019
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Know Before You Go

About Me

biography

Dr. Erix Santillana, DDS is a dentistry practitioner in West Covina, CA. He is accepting new patients.

  • Dentistry

  • English

  • Spanish

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Locations

Practice

Office410 E Merced Ave Ste A West Covina, CA 91790
1

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