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Dr. Erika Mason, DDS

Dr. Erika Mason, DDS

Sleep Medicine

Dr. Erika Mason, DDS is a sleep medicine specialist in Midlothian, VA. She is accepting new patients.

4.9 Star Rating
Based on 27 reviews 4.9 Star Rating (27 reviews)

At a Glance

  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • TrustworthyPatients said this doctor is trustworthy. See reviews

Experience Check

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Dr. Mason's Reviews

Likelihood to recommend Dr. Mason

4.9
27 ratings, 23 with a written review
5 star
96%
96%
4 star
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3 star
0%
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2 star
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1 star
4%
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Excellent service and caring!
Dr. Mason was great at explaining the results of tests and what I could expect from treatment. The staff were quick but thorough and very good at fitting the appliances.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Malinda – Aug 12, 2023
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Appliance
Dr Mason provided an appliance to help with breathing while sleeping. She is extremely knowledgeable and professional. Explanations were thorough while considering all options and answering all questions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
A Very Satisfied Customer – Nov 02, 2022
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Best Doctor Visit Ever!
I was referred to Dr. Mason by my sleep apnea doctor. She was extremely thorough. She walked through my sleep study results page by page and then explained what occurs at each phase of sleep. My sleep doctor barely spent 15 minutes reviewing my study and did not go into the depth Dr. Mason did. She spent almost 3 hours with me between the consult, the xrays, and dental device fitting. Consequently, I walked out of her office with a thorough understanding of my sleep issues and confident in the solution Dr. Mason is providing. This was the best experience I have ever had with any medical professional. Dr. Mason is outstanding!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kim – Jun 01, 2022
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Top Notch Quality Care
Dr. Mason is patient and explained everything really, really well. She is understanding with the VA process and is a real expert in her field.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Nelson Rouleau – May 07, 2022
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Dr Mason took time to discuss all of the aspects of my sleep test and how they are affecting my sleeping. The doctor who ordered my test did not do that! I’m looking forward to sleeping better with Dr Mason’s help and my new appliance…
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cathy Fay – Apr 04, 2022
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Great Doctor
I left her office for the first time very thankful that I had found her. She was far above the other doctors I had previously seen in terms of knowledge and diagnosing other issues that sleep apnea can cause.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 04, 2022
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WHAT A GREAT VISIT!
I am terribly afraid of the dentist but she made me feel at ease the whole visit. She explained everything with great professionalism and knowledge.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
DONA HUBBARD – Mar 08, 2022
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Dr. Mason and her staff were very helpful, explaining everything while conducting the exam and measurements. I was impressed with the comprehensive nature of my visit, making me feel confident about my choice of this treatment for sleep apnea.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 08, 2022
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The service provided by Dr. Mason and her team is top notch. From the REALLY big things like actually explaining to me how and why I can’t breathe (which is actually the first time someone has sat down and explained it since my diagnosis FOUR years ago) to the little things like her assistant offering me an alcohol pad so I would feel comfortable enough to put my earrings back in after removing them for the X-ray, this office was fantastic. I cannot say enough good things about them. They also did not refuse to make my oral appliance until they attempted to milk my insurance for A LOT of unnecessary dental procedures, nor did they thrust an I’ll fitting appliance at me without even checking to see if it fit my teeth, both of which has happened to me before. I highly recommend Dr. Mason.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
TheOtherAmy – Dec 09, 2021
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I saw Dr. Mason for a sleep apnea device because I really struggled with a CPAP machine. Dr. Mason spent a considerable amount of time listening to me explain my symptoms, looking at xrays and my sleep study and explaining things to me so that I was able to understand what was really going on and how the sleep device was designed to help. Even my pulmonary doctor who did the sleep study did not take the time to really explain things like she did. She really seems to care about her patients and I highly recommend her to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 13, 2021
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She is thorough in her initial consultation. She explained all aspects of her treatment plan thoroughly and answered all our questions. I was very impressed by how much she knew about my condition and explained it to me better than any other doctor I have seen. Her staff is quick to respond to my concerns and I am sleeping better than I have in a long long time. She is an excellent physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joanie Evans – Feb 16, 2021
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Dr. Mason is very responsive to questions and explained everything very well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sep 06, 2020
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Dr Mason taught me more information about sleep apnea than my actual sleep medicine doctor. She is wonderful and her staff is too. Highly recommend
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Brooke M – Aug 14, 2020
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Very thorough and so informative. Dr. Mason gave me her full attention when explaining my sleep study and options for oral appliances. She is extremely knowledgeable and her staff is fantastic! I highly recommend Dr. Mason!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 19, 2019
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Dr. Mason took the time to explain my sleep study and all the different options available. She was very personable and professional. When I left her office I felt very well cared for and informed.
What went well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Virginia C. DeWeese – Oct 24, 2019
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Dr. Mason was very thorough and took a great deal of time explaining my diagnosis and how she would treat it. I never rushed throughout the discussion. Highly recommend her. You will not be disappointed
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Chesterfield , VA – Sep 24, 2019
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Dr. Mason is very knowledge about sleep apnea and gave a thorough, non-rushed explanation and answered all my questions. Location is convenient with plenty of parking. Office is modern and immaculate. Staff is friendly and experienced. Looking forward to trying an oral appliance to treat sleep apnea and glad I chose Dr. Mason and her staff!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sabrina – Aug 31, 2019
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Dr. Mason and her entire staff are truly a stellar team. From the moment I walked in for my initial evaluation to the delivery of my sleep appliance, I was treated with the most professional and comforting care. Dr. Mason spent extensive time personally explaining everything involved and ensuring I was completely educated and comfortable with the process. Sandy, my technician, provided a comprehensive and easily understandable description of the wear and care of the appliance, providing me with in dept advice on what to expect and how to handle it . As a result, I had a very successful 1st day of use! I highly recommend Dr. Mason's practice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 03, 2019
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Dr. Mason is knowledgeable, empathetic, and really works with me to help optimize my sleep. I've had an apnea appliance for over a decade and she was able to work through my concerns to find a better replacement for the device I was using.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
DW – Jul 20, 2019
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Dr. Mason and her staff are excellent. Go out of their way to meet your needs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 12, 2019
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About Me

care philosophy

Dr. Mason's patients know her as a dental professional with high standards and a genuine interest in her patients' overall health and well-being.  She is dedicated to seeking out opportunities for continuing education and expanding...read more

biography

Dr. Erika Mason is the founder of Sleep Better Virginia and past president of the Virginia Academy of Dental Sleep Medicine.  Dr. Mason has been practicing general dentistry for more than 25 years and has a multitude of continuing...read more
  • Sleep Medicine

  • Diplomate, American Board Of Dental Sleep Medicine

  • English

  • Portuguese