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Dr. Edward Buchanan, DDS
Dentistry
Dr. Edward Buchanan, DDS is a dentistry practitioner in West Bend, WI. He is not accepting new patients.
4 Star Rating
Based on 21 reviews 4 Star Rating (21 reviews)
Practice
1713 Vogt Dr West Bend, WI 53095Compare Dr. Edward Buchanan, DDS with other Dentistry Practitioners near you
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Dr. Buchanan's Reviews
Likelihood to recommend Dr. Buchanan
4.0
21 ratings, 12 with a written review
| 5 star | 57% | 57% |
| 4 star | 24% | 24% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 19% | 19% |
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Best dentist ever! Very knowledgeable office staff. Love dr.b. He has my formerly fearful daughter running in to be treated by him. Dentist love him.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Oct 03, 2019
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everything was good during surgery, wasnt real happy with some of pain i had after
What went well
No results
What could be improved
No results
Helpful
May 26, 2019
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I went to this dentist because my insurance network covers it. I would not go again. The staff and hygienist were very friendly, but the doctor was quite forceful and kept saying I need to rip out and replace my fillings, and that's when things became fishy. I'm going to find a new dentist in the future.
What went well
- Wait times
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
5 others found this helpful
Helpful
Apr 16, 2019
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Seriously the most traumatic dentist experience I've had in MY LIFE… Dr. Buchanan rushed a normally 1+ hour session into less than 30 minutes, and in the process managed to spray my face with water 5 times, was super rough in handling, rushed every step, and left immediately after. I'm honestly afraid what state my cavity fillings are in right now since he literally spent less than 15 minutes on each one. I will be visiting another dentist just to make sure everything is okay...
What went well
- Wait times
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
5 others found this helpful
Helpful
Sheboygan, WI – Apr 16, 2019
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Dr. B is great at putting up with me.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Ron in Sheboygan, WI – Apr 07, 2019
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They are always so friendly. And the dental hygienentist have so much knowledge on the job. Dr. Buchanan is always so friendly and puts the time and caring in his job.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Lori in sheboygan wis. – May 19, 2018
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Was the easiest and nicest dental visit in all my long years. From the moment I walked in and was greeted by the people at the front desk, I felt truly welcome. Was able to fill out the history and insurance information at home by simply printing out the forms at home. Once I got called Shantel my Hygienist was super friendly.and has a super soft touch in the mouth. She explained everything along the way and what she was seeing.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
John in Sheboygan, WI – May 10, 2018
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I have terrible anxiety when it comes to dental treatment! Dr. Buchanan was calm and funny! He staff was friendly and talkative! The wait time was appropriate! This was the most comfortable treatment I've ever had!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sheboygan wi – Mar 15, 2018
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Dr. Buchanan is the best dentist I and my family have ever been to. He and his staff listen to our concerns and treat them professionally and respectably. I'd definitely recommend!
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Sheboygan – Feb 08, 2018
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He was very professional. Got done was needed to be done and left. I feel he should of at least said ok i'm done have a good day or something like that. I felt like i had took him away from something. But as far as the job on my teeth, he did a Very Good Job. And he's not usually like this, so maybe he was just having a off day. and yes i would recommend him to family and friends.
What went well
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Sheboygan – Dec 21, 2017
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Very nice, and pleasant person. Does excellent work, and tries to do his best to help patients afford the care he provides.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
4 others found this helpful
Helpful
Kohler WI – Apr 12, 2017
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Terrible, terrible person. Jokes around way too much and laughs in your face at everything he could find while telling you that you have a mouthful of problems that he needs to fix. Rude, immature, forceful. I'd rather have the expressionless accounting person screw around in my mouth than this guy.
He's constantly running between you and other patients too so expect to wait longer than normal. Also, apparently it takes them three weeks (!!!) to make a crown.
What went well
- Office environment
- Appointment scheduling
- Wait times
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
5 others found this helpful
Helpful
Sheboygan, WI – Feb 24, 2017
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How was your experience with Dr. Buchanan?Overall Patient Satisfaction
21responses
Likelihood of recommending Dr. Buchanan to family and friends is 4 out of 5
About Me
care philosophy
“Dentistry has provided me a wonderful way to help my patients maintain and achieve beautiful, healthy smiles, and also gives me an opportunity to educate patients on the benefits of preventative dentistry, which can allow them to improve...read morebiography
Education Marquette University School of Dentistry – Milwaukee, WI – Doctorate of Dental Surgery University of Wisconsin – Madison, WI – Bachelor of ScienceContinuing Education & Professional Memberships ...read more
Dentistry
University Of Wisconsin
Undergraduate School
American Dental Association, Member
Academy of General Dentistry, Member
Healthgrades Tips for Getting the Best Dental Care
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Locations
Practice
- Call
- Fax
- Hours
- Tue: 8:00am - 6:00pm
- Wed: 8:00am - 5:00pm
- Thu: 7:30am - 4:30pm
- Fri: 8:00am - 2:00pm
- Directions