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In the office less than an hour. Went to have cap that had fallen off glued back on. Took X-rays and spent rest of time giving me an “estimate” of work needing to be done with a huge out of pocket expense on my part. Billed my insurance $827.00 having done nothing but X-rays and did not glue cap back on. Also, kept cap and charged $200.00 just to make next appt. I went to a different dentist after this experience.

What went well

No results

What could be improved

Office environment
Difficult to schedule appointment
Didn't listen or answer questions
Didn't explain conditions well
Staff wasn't friendly
Appointment was rushed
Didn't trust the provider's decisions

1 other person found this helpful

Helpful

SS – Aug 17, 2023

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About Me

biography

I was raised in Reno alongside my three brothers. After spending much of my life in Nevada, I set my sights on the beautiful state of Washington. In my free time, I enjoy dancing, drawing, trying new foods, yoga, and hiking.