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Dr. Cozy Ruan, DDS

Dr. Cozy Ruan, DDS

Dentistry

Dr. Cozy Ruan, DDS is a dentistry practitioner in Chesapeake, VA. She is accepting new patients.

4 Star Rating
Based on 6 reviews 4 Star Rating (6 reviews)
Patient Favorite Award

Dr. Ruan is a patient favorite Dentistry Practitioner

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Friendly StaffPatients said the staff was friendly. See reviews

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Dr. Ruan's Reviews

Likelihood to recommend Dr. Ruan

4.0
6 ratings, 6 with a written review
5 star
67%
67%
4 star
0%
0%
3 star
17%
17%
2 star
0%
0%
1 star
17%
17%

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AMAZING DOCTOR!
Dr. Cozy was so patient and understanding. She address all of my questions and was very patient with my dental anxiety.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 08, 2024
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Most horrible care
This place & doc is a rip off!! Beware!!!
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Rip off beware – Feb 29, 2024
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Great experience!
She listened to all of my concerns, gave me pros and cons to the each option for treatment and took the time to make sure I understood everything. The dentist is an intimidating place for me and she really helped me feel informed. The rest of the staff was also very nice and professional. Answered all my questions.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Linda – Jun 14, 2023
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She was divine her treatment was so professional
Doctor RUAN COZY WAS SO PROFESSIONAL AND SO GOOD AT WHAT SHE DOES, VERY GOOD SERVICE I DIDN'T WANT TO LEAVE I LOVE HER PRACTICE I WILL GO BACK THERE ALL THE TIME.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 23, 2023
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Second opinion for dental work
I visited to verify a treatment plan from another dentist. She was very professional as were all people working in the office and I left assured of my next steps
What went well
  • Office environment
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Lee – Sep 11, 2022
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I was very disappointed to be charged $350 for a service that I explicitly stated that I did NOT want. The service is to the sole benefit of the provider, but I had to pay for it after telling her I did not want it. I am not happy, I feel completely dismissed and ignored, and very uncomfortable continuing to have work done here.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
B Allen – Apr 29, 2022
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About Me

care philosophy

Dr Ruan believes that the practice of dentistry is a lifetime pursuit She constantly seeks continuing education programs so that she can expand her knowledge and skills By doing this she can provide her patients with the most current information...read more

biography

Dr. Ruan is a member of the American Dental Association and the SPEAR Dental Education Club. 

Dr. Ruan loves being active and exploring what her community has to offer. She grew up camping and road-tripping to various national...
read more
  • Dentistry

Patient Favorite Award

Dr. Ruan is a patient favorite Dentistry Practitioner

    Read our methodology