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Dr. Chelsey Cueto, DDS

Dr. Chelsey Cueto, DDS

Dentistry

Dr. Chelsey Cueto, DDS is a dentistry practitioner in North Canton, OH. She is accepting new patients.

4.9 Star Rating
Based on 64 reviews 4.9 Star Rating (64 reviews)

Practice

6451 Frank Ave NW North Canton, OH 44720

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Dr. Cueto's Reviews

Likelihood to recommend Dr. Cueto

4.9
64 ratings, 35 with a written review
5 star
97%
97%
4 star
0%
0%
3 star
2%
2%
2 star
0%
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1 star
2%
2%

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Recommend
Dr. Cueto is a wonderful dentist. I highly recommend her for all your dental needs. Nice office and friendly staff.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Oct 27, 2024
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Happy Customer
I have been going to Dr. Cueto’s office from the start of her practice. I am more than satisfied with the treatment I have received. Dr. Cueto and her staff are friendly and highly skilled!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Todd Barkan – Oct 24, 2024
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Friendly dentist with a listening ear
Dr. Cueto was ready to listen to me and scheduled a separate appointment to talk about concerns about my care!! Thank you Dr. Chelsey from an apprehensive patient!!
What went well
  • Office environment
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
nervous patient – Jul 02, 2022
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Incompetent and Unprofessional
I have been going to Dr. Cueto for about 2 years. Unfortunately, I cannot recommend her as a dentist or her husband as a Prosthodontists. Her husband fitted me for a crown, which has never sat correctly. Chelsea Cueto tried to fix it twice once using the wrong tool putting me in agony for over an hour while her assistant yelled at me for not keeping my mouth open wide enough. Then, she had me come back the next week and did the same thing and never fixed it. I was charged twice for a procedure that was never completed. During that time, she also charged me for a cleaning but never cleaned my teeth. I also got to hear her and her dental assistant bad mouth her husband, which was uncomfortable and unprofessional. Now, my crown has shifted and my bite is off. I am in terrible pain, and she states she cannot help me. My advice if she is your dentist, DON'T HAVE AN EMERGENCY TOOTH ISSUE BECAUSE SHE IS USELESS. Overall, I would give the entire practice an F (her and her husband).
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Feb 09, 2022
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My wife, child and I had gone to Dr. Chelsea Cueto's office for about four years and unfortunately, I cannot recommend her as a dentist. We have found her services to be about "average" but who wants an "average" dentist? We've gone elsewhere. We have had fillings that have fallen out, crowns that needed rework, but the final straw has come with her new cancellation policy. She requires two business days’ notice or charges a $35 penalty per appointment. She strictly enforces this policy. Unfortunately, we had to reschedule back-to-back appointments for my wife and child. We gave the office a one day notice. They charged us $70. We asked for forgiveness since this was our first offense, but were still charged citing "office policy." True, that was the agreement; however, Dr. Cueto herself has cancelled appointments on us the day of the exam, and yet she could not find it in her heart to offer us forgiveness when we needed to change an appointment.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Former Patient – Jan 08, 2020
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Dr. Chelsey had such a gentle touch when numbing me, I barely felt a pinch. I felt very comfortable under her care. Thank you Dr. C!
What went well
No results
What could be improved
No results
Helpful
May 29, 2019
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Dr. Cueto is amazing. I recommend her 100%.
What went well
No results
What could be improved
No results
Helpful
May 28, 2019
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The staff is friendly and personable. I used to dread going to my previous dentist, but the atmosphere and the way I am treated in this office make me enjoy my visits. I would highly recommend them to anyone!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Matt L in Canton, OH – Jul 31, 2018
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By far the best dental experience I've ever had!! Dr. Cueto took the time to explain everything and made me feel at ease about my visit. I had to have a cavity filled and she was so gentle with numbing me and drilling that I didn't have any discomfort! It is unusual to find a dentist that is this nice and cares this much about each patient from start to finish. I will absolutely be going back every 6 months for my check-ups!! Thank you Dr. Cueto :)
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kindra in Parma, OH – Jun 21, 2018
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I've visited Dr. Cueto many times before, but this time was for cavities. I'm deathly afraid of needles and was pleasantly surprised that I didn’t feel even a pinch when being numbed up. She's continuously through in my treatments, and her staff are very welcoming. Not to mention the flexibility in their schedule to get me in on such short notice. I'll continue to drive the 45-50 minutes for the quality of service Dr. Cueto and her staff provide.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Courtney in Parma, OH – Jun 18, 2018
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My wife and I were looking for a dentist that was in our insurance network because our out of network dentist was getting too expensive for us. We were used to getting excellent care so we were a little concerned about switching. After our first two treatments with Dr. Cueto our concerns were gone. We have received excellent care from Dr. Cueto and all of her staff. We will certainly be recommending her to our friends and family.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Chuck Housley in Canal Fulton, Ohio – Jun 24, 2017
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I have always had great experiences here. The staff is always friendly. They always make sure to explain everything they are doing so there is no question as to what is happening.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Canton, OH – Jun 14, 2017
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Ive recently switched dentists due to dental insurance provider changes. I was so happy to find a non-chain style dentist office. I want to be in a personal dental environment and have a relationship with one dentist ( not 5 Different ones). Today I was frightened to get a cavity filled due to past unhappy incidents with a dentist who rushed my process. Chelsey "listened" to me and made sure that this fearful experience didnt occur. I was So very happy with the entire filling experience today
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kris Moore in North Canton, OH – Apr 28, 2017
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Was a great first visit for my baby, she can't wait to go back. Great dentist for the whole family. Even cosmetic when momma chips her front tooth!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
North Canton, OH – Mar 11, 2017
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My husband and I have been going to Dr. Cueto for the last two years and are very happy with the care we have have gotten from Dr. Cueto and her team. Over the last two months I have had a root canal, crown, and periodic cleaning, all done by Dr. Cueto in a very professional manner. Her office is warm and welcoming and she has a wonderful "bedside manner". I would highly recommend Dr. Cueto.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Toby Bothel in Akron, OH – Mar 03, 2017
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I love the dentist so pleasing me is easy but the folks at Dr. Cueto went out of their way to make me feel comfortable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Canton, OH – Feb 17, 2017
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I love Dr. Cueto. She did a good good and made the experience very comfortable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jen Campbell in Massillon Ohio – Nov 18, 2016
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I switched dentists and I wish I had sooner- Dr. Cueto personally attended to me during my visit and answered all my questions. Even the office staff were awesome. I now feel like I am finally getting comprehensive dental care and I don't dread going to the dentist anymore! My whole family will be going to Dr. Cueto now and as an added bonus, the office hours are convenient for our schedules. My advice: switch to Dr. Cueto NOW and you won't regret it!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Laura Fryan in Massillon, OH – Oct 26, 2016
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Love Dr. Cueto and her staff! They made me feel welcome at my first appointment and my two cavity follow up appointments. You'll be happy you found them! In terms of scheduling, new clients take a few weeks to get in but they have plenty of cancellations so earlier spots open up!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Taylor K in North Canton, OH – Oct 18, 2016
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Dr. Cueto is very professional and skillful. I would recommend her to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Douglas D in Canal Fulton, OH – Sep 30, 2016
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About Me

care philosophy

Dr. Cuetos clinical approch is to evaluate oral health in relation to your overall health. A full medical history is completed with all new patients and reviewed annually. Often times our oral health and hygiene routines play an integral role in...read more

biography

Dr. Cueto was born and raised in Massillon, Ohio. She began her dental journey in high school while working for her childhood dentist and has never looked back. Upon graduating from Massillon Washington High School she obtianed her Bachelors Degree...read more
  • Dentistry

  • Mercy Hospital

    Residency Hospital
  • The Ohio State University

    Medical School
  • Walsh University

    Undergraduate School

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Locations

Practice

Office6451 Frank Ave NW North Canton, OH 44720
1

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