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Dr. Charles Hurley, DDS

Dr. Charles Hurley, DDS

Dentistry

Dr. Charles Hurley, DDS is a dentistry practitioner in Chesterfield, MO. He is accepting new patients.

3.5 Star Rating
Based on 10 reviews 3.5 Star Rating (10 reviews)

Practice

14377 Woodlake Dr Ste 211 Chesterfield, MO 63017

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Dr. Hurley's Reviews

Likelihood to recommend Dr. Hurley

3.5
10 ratings, 6 with a written review
5 star
60%
60%
4 star
0%
0%
3 star
0%
0%
2 star
10%
10%
1 star
30%
30%

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The best. He is very professional.
I was met the minute I walked in. Treated with respect by all at Dr Hurley office . He is a good listener and did his work very professionally.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jim H – Apr 09, 2024
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Refused to listen to me and address my concerns
Had a root canal done ( not by their office..) He did the crown. As soon as the crown was placed I told him the tooth was too big. He blew off my concern with the comment ' you'll get used to it' After dealing with multiple visits trying to get them to do something I moved on to another dentist who listened and ultimately fixed the problem. Before that they fit me with a tooth after an implant. That tooth fell out in my hand after telling him there was something wrong and he ignored me. I left. Best thing I did.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Dec 28, 2023
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Frustrating
After my first visit and a cavity was found I had it filled, the staff was kind but the process felt incredibly fast. 6 months later the filling broke during routine flossing. This resulted in needing to find an emergency dentist where the extent of the damage resulted in needing an emergency crown. Feeling dissatisfaction.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Wait times
What could be improved
  • Office environment
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Amy – Mar 29, 2023
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Poor Patient Care
A routine cleaning found 8-9 cavities (although it had only been a year since I had been to the dentist, with fairly good dental hygiene practices, and a previous dentist was only watching one tooth). The right-side fillings went fine. Complications arose with the left-side fillings, which were LESS extensive than the right. Dr. Hurley performed a nerve block and did not obtain my informed consent prior; I was only informed halfway through the procedure when questioning why my eye was going numb. A routine cavity filling left me with an extremely swollen and bruised cheek and a black eye that lasted over a week. I was informed this was a rare case and only happened about once a year and typically in elderly patients (I am not elderly). However, upon calling to contest a $100 bill I had received, noting the complications and acute pain I had suffered, I was informed now that this was not abnormal and if I did not pay the bill, I could not return as a patient. More than fine by me.
What went well
  • Office environment
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Oct 26, 2022
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Excellent practitioner, very knowledgeable and extremely friendly. Also very reasonable pricing for dental work. I highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Wayne Haselton in St Peter's, MO – Oct 31, 2018
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Practice was sold to Dr Hurley. First time seeing him vs previous dentist. Much less knowledgeable, personable, and professional than his predecessor.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Saint Louis – Dec 06, 2015
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About Me

care philosophy

At Hurley Family Dentistry, we take great pride in building strong, trusting relationships with our patients. Our dentists are a husband and wife team, and we all feel like part of an extended family! We want you to feel like part of the family, too. 

biography

Dr. Charles Hurley attended DeSmet Jesuit High School, and then continued his Jesuit education at Creighton University, where he graduated in three and a half years with a Bachelor of Science in Biology. He continued on at Creighton to earn his...read more
  • Dentistry

  • Pediatric Dentistry

  • Endodontics

  • Cosmetic Dentistry

  • Laser Dentistry

  • Sports Dentistry

  • Emergency Dentistry

  • Crieghton University

    Undergraduate School

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Locations

Practice

Hurley Family Dentistry LLC14377 Woodlake Dr Ste 211 Chesterfield, MO 63017
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