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Dr. Brigette Koetter, DDS
Dentistry
Dr. Brigette Koetter, DDS is a dentistry practitioner in Rockwall, TX.
3.6 Star Rating
Based on 9 reviews 3.6 Star Rating (9 reviews)
Practice
1375 Ridge Rd Rockwall, TX 75087Compare Dr. Brigette Koetter, DDS with other Dentistry Practitioners near you
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Dr. Koetter's Reviews
Likelihood to recommend Dr. Koetter
3.6
9 ratings, 4 with a written review
5 star | 56% | 56% |
4 star | 11% | 11% |
3 star | 0% | 0% |
2 star | 0% | 0% |
1 star | 33% | 33% |
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I was a patient of this dentist until recently. My experience: on 4/23/21 I broke a top molar she had filled less than a year ago. I immediately called her office for an appt and was told they would have to “work me in” for the next week as she was booked. I was given an appt for 4/30/21; upon arrival, I met with a covering dentist I had never met and was told Dr. K. was off, which I was not told when the appt was scheduled. The covering dentist referred me to two “specialists” and said it was not something they could address. I immediately sought a second opinion, who was very clear that Dr. K. had not removed all the decay when it was filled, which compromised the integrity of the tooth and likely caused the break. I am now looking at an extraction and either an implant or a bridge. The second opinion dentist also asked that even if I did not return to him for services, that I definitely not return to Dr. Koetter.
What went well
No results
What could be improved
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Susan J – May 21, 2021
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My husband and have been going to Dr. Koetter for many years. She truly cares about her patients and the office staff and Hygienist are great.
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 21, 2020
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I had fillings done in 2015-2016 and now they are starting to decay. I had a procedure done that was the most pain I have ever experienced. Changed providers, had the same procedure, and had no paid whatsoever. I would not recommend Dr. Koetter.
What went well
- Staff friendliness
What could be improved
- Appointment was rushed
- Didn't trust the provider's decisions
2 others found this helpful
Helpful
Jun 05, 2020
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She seems nice for the split seconds you see her. Doesn't have any relationship with her patients and doesn't even try. She never explained the condition of my teeth nor she discussed the treatment plan. Wanted to put a few crowns even though there were other treatment options. Didn't try to save my teeth. It seems to me that her practice is all about cashing in on her patients instead of doing what's best for their teeth :( I do NOT recommend her! Although the staff is very nice and courteous.
What went well
- Office environment
- Staff friendliness
- Wait times
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
9 others found this helpful
Helpful
Karen in Rockwall – Feb 11, 2016
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How was your experience with Dr. Koetter?Overall Patient Satisfaction
9responses
Likelihood of recommending Dr. Koetter to family and friends is 3.5555556 out of 5
About Me
biography
Dr. Brigette Koetter, DDS is a dentistry practitioner in Rockwall, TX.Dentistry